Veterinary Care Assistant - First Opinion

At Rowe Veterinary Hospital Bradley Stoke, we're excited to invite a passionate and friendly Veterinary Care Assistant to join our team! The Veterinary Patient Care Assistant role is a cornerstone of an exceptional veterinary practice. As a PCA, you'll work closely with our dedicated team of qualified RVNs and Vets to provide exceptional care for our patients.

In this role, you'll be a key member of our practice team, collaborating with Veterinary Surgeons, qualified Nurses, and Student Nurses to deliver outstanding care.

Key responsibilities include:

1. General cleaning and maintenance tasks
2. Running internal lab samples
3. Handling emergency calls
4. Covering the receptionist desk, managing queries, booking appointments, and processing payments
5. Providing nursing care to patients under direction
6. Assisting Vets and Nurses with animal restraint during treatments
7. Cleaning, walking, and feeding patients
8. Preparing emergency and operating areas

What we're looking for in our Veterinary Care Assistant:

1. Enthusiastic, motivated individual with a genuine love for animal care and welfare
2. Previous experience in a veterinary practice (paid or voluntary) is highly desirable
3. Experience with animals or in healthcare would be an added advantage
4. Strong communication skills and the ability to show empathy
5. Excellent customer service experience, with a professional approach to dealing with the public
6. A valid driving license, as travel between our 6 sites is required
7. Experience in animal welfare, including feeding, cleaning, medicating, and handling, with a solid understanding of animal welfare needs
8. Resilience to handle potentially emotional and distressing situations
9. A positive attitude and the ability to work well within a team
10. Strong organizational skills, with the ability to prioritize tasks and manage your workload efficiently
11. Previous experience in a veterinary environment is desirable

Your shift pattern:

You will work 40 hours per week, including a 1:4 weekend for with TOIL the following week.

If you're passionate about animal care and looking for a rewarding role in a dynamic veterinary practice, we'd love to hear from you!

In addition to a competitive salary, you will benefit from:

1. 6.6 weeks annual leave
2. Additional annual leave for your birthday which will be added to your holiday allowance
3. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
4. Cycle to work scheme
5. Initiatives focused on employee wellbeing
6. Non-accidental injury support
7. Learning and development opportunities via the IVC Evidensia Academy
8. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
9. Pension scheme
10. Discounted staff pet care

At IVC Evidensia, we are committed to Diversity, Equality, Inclusion and Belonging. We are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

Rowe Veterinary Group, Bradley Stoke:

Bradley House, Ferndene, Bradley Stoke, Bristol, BS32 9DT, United Kingdom

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Animals treated:

Small animals

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