Parts Sales Advisor

Euro Car Parts Limited; Stockton-on-Tees; On-site; GBP 40,000 - 60,000

Job description

As a Sales Advisor within our branches, you are pivotal to the success of the business. You will build relationships with trade customers on a regular basis both in person in the branch and over the phone, aiming to win new business and cement relationships with existing trade customers ultimately delivering on our customer promise.

Why work for LKQ

• People First: We value our employees just as much as our customers.
• Work-Life Balance: Flexible working options to support your lifestyle.
• Career Growth: Genuine opportunities for progression in a thriving industry.
• Passion for Excellence: Join a team dedicated to being the best at what we do.

Key Responsibilities

• Build relationships with customers aiming to win sales, improve margin and have excellent customer service within the branch.
• Become an expert in LKQ Euro Car Parts product offerings to customers and be seen as the trusted advisor.
• Work collaboratively with other areas of the branch, ensuring that customer needs are met.
• Ensure all call backs are completed in a timely manner.
• Work closely with other internal teams across the business to understand our products and be one step ahead of our customer needs.
• Work with the Warehouse Supervisor to understand customer returns and look to reduce our return rate by building better relationships with our customers.
• Utilise relevant business data to understand the opportunities across all customer bands and product groups.

Skills and Experience

• Great communication skills demonstrating the ability to develop customer relationships and drive customer connectivity.
• High levels of focus, energy, and drive.
• Good business acumen.
• Always delivering best in class service to establish customer experience excellence.

What we offer

• Competitive Salary: We regularly review our salaries to keep your earnings competitive.
• Enhanced Annual Leave: Enjoy a great work-life balance with plenty of time off to recharge.
• Exciting Career Growth: Unlock personal development and career opportunities across the UK & Europe.
• Pension Contributions: We invest in your future with our contributory pension scheme.
• Life Assurance for Peace of Mind: Providing financial security for you and your loved ones.
• 24/7 Employee Assistance Programme: Confidential support for you and your family, whenever you need it.
• Exclusive Gym Discounts: Stay fit and healthy with reduced memberships at top health clubs.
• Comprehensive Healthcare Perks: Access an online GP, a hospital plan, and other wellness benefits.
• Cycle to Work Scheme: Save money while staying active with tax-free bike purchases.
• Retail & Staff Discounts: Enjoy exclusive savings on popular brands and products.