Delivery Manager

BVGroup; London; On-site; GBP 125,000 - 150,000

Job description

Join us and be part of a dynamic team that's shaping the future of online gaming and sport betting. At BVGroup, we're dedicated to fostering a culture of innovation and excellence, and as a leading global brand, we're committed to delivering top-tier products and services to our customers.

Our Delivery Managers are passionate about analysing and driving initiatives in alignment with the BVGroup roadmap and strategic goals and continuously improving their personal work practices to increase the effectiveness of our engineering organisation.

You are capable of moving fluidly from the big picture to the smallest detail so that the team you are supporting can decompose, understand and deliver complex cross-functional projects, often with tight deadlines.

You work collaboratively, empower and influence people to adjust their actions towards a common purpose to allow engineering to be better, faster and smarter about software that delivers business value.

You break through communication issues and develop relationships with stakeholders at all levels of the organisation.

Your role requires you to have a deep product knowledge, to act as 1st line of support when issues occur, to manage partner relationships and to act as a bridge between engineering teams and product and operational teams.

You are a subject matter expert in your teams’ domain of expertise, contribute to product discovery and solution design, support queries related to feature functionality and technical implementation.

You understand and accept that no project goes according to plan, no project is executed under the ideal circumstances, no documentation is perfect. Above all, you understand that it is in your power to try and change what doesn’t add value. It is in your power to influence others by being an actor and showing how it’s done.

You can keep yourself motivated, in high spirits and a good influence on others that surround you. You are consistent, even though every initiative delivered could always have been done better, more optimized, and with less frustrations.

Key Responsibilities / Duties:

• Support one or more cross-functional teams to deliver business-driven initiatives – establish yourself as a valuable User Acceptance Tester for the team.
• Analyse business requirements and interface with product owners and engineering managers to build an understanding of the work efforts, dependencies and sequence required to execute a given initiative and devise attainable milestones with the team. Track progress, spot and evaluate risks, and communicate status to management and project stakeholders. Engage and energise the feature teams to achieve aggressive goals.
• Establish solid communication channels with Engineering leadership and work to always incorporate a long-term vision on the approach to projects, so that extensibility of the platform is not compromised by implementing “fast-and-dirty” solutions.
• Analyse and decompose high-level product requirements to business requirements via artefacts such as user stories, feature epics, and interaction diagrams. Engage the team to execute collective analysis – establish a culture of product ownership, where the team perceives their customers to be the users of our platform (and not only the internal stakeholders).
• Proactively remove obstacles to drive momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities.
• Improve product development and delivery. Facilitate knowledge management and communication so each project delivers better than the last.
• Monitor, evaluate, and continuously improve the team by being a trusted advisor, facilitator, and creative problem solver.
• Proactively discuss with your peers process optimisations, tools, and best practices that can be adopted throughout the organisation.

Person Specification, Skills, Experience & Qualifications:

• Minimum of 3 years experience as a project manager or results-oriented business analyst in a software or systems development environment.
• Project management — familiar with several methodologies and able to apply them where best suited.
• Analytical — you easily understand complex concepts and make reasoned decisions with sometimes imperfect data.
• Communication — excellent written and verbal communication skills and emotional intelligence. You can influence and motivate people across a broad variety of job functions through your relationships.
• Highly organised — you have excellent organisational skills to juggle many tasks without losing sight of the highest priority items.
• Strategic mindset — you’re comfortable thinking a few steps ahead of where the team is at now.
• Balanced Business/Technical competency. Ideally, you have strong technical aptitude and an ability to understand technical designs, challenges and risks. Engineers enjoy working closely with you.
• Results-oriented. Detail-oriented. Driven. Take initiative without being asked. You get things done.

How we hire:

Our interviews are a two-way process, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational, and we want to get the best from you, so come at us with questions and be curious. In the event that we receive sufficient applications for the role, this vacancy may be subject to early closure. Therefore, if you are interested, please submit your application as early as possible.