Resilience & Response Caseworker (Victims)

Catch22; London Borough of Harrow; Remote; GBP 28,000; Full time

Job description

Resilience & Response Caseworker (Victims)

• Full-time
• Contract type: Permanent
• Department: Justice

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'.

We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

In Justice, we work with young people and adults in custody and in the community, providing a range of services including offender management and resettlement, mentoring, victim services, gangs work, and youth justice. We believe that with effective support mechanisms and the correct interventions, we can change service user’s ideology, helping them desist from crime and reach their true potential.

This post presents an exciting opportunity to become a Resilience & Response Caseworker to work across Catch22’s Victim Services, which include:

This role aims to provide additional support and resilience to these services by being deployed to support operational delivery of frontline support services, including responding to community incidents and major incidents.

The role presents an exciting opportunity to be involved in a wide variety of tasks across our Victim Services. All services are focused on providing person-centered support to help victims cope and recover from the impact of crime.

The successful candidates will gain exposure to a wide range of stakeholders and delivery models. Furthermore, they will benefit from extensive training and development opportunities, making it the perfect opportunity for an individual keen to develop within the sector.

This role will involve working in close partnership with delivery partners, police, Voluntary Sector, and other Criminal Justice organisations.

This role will be home-based but will, at times, require travel across various delivery sites across all services.

What does good look like for this role?

As a Resilience & Response Caseworker with responsibility for supporting Service Users in addressing their needs, you will have a great opportunity to be a positive influence for change and to work with a wide range of partners to improve Service User’s prospects.

The ideal candidate will possess the following:

1. A confident and professional approach to supporting individuals from diverse backgrounds who may present with multiple difficulties.
2. Resilient, flexible & adaptable outlook.
3. A willingness to work on a multi-site, multi-location basis.
4. A passion for supporting others.
5. Ability to motivate service users in their ability to change through both one-to-one & group work interventions.
6. Able to work in challenging environments whilst maintaining a motivational approach.

Important information about this opportunity

Additional Requirements: Successful post-holders will need to have a full UK Driving License and access to a personal vehicle for work purposes. The NPPV (non-police personnel vetting) check also requires that the post-holder has lived in the UK for the past 3 years with a few exceptions.

Salary: £28,000 per annum
Hours of work: Full Time, 37.5 hours a week (Part-time/flexible working applications will also be considered)
Contract: Permanent
Flexibility: Flexible working options available.
Vetting and Clearance Requirements: NPPV 2 (Police Vetting), Enhanced DBS check

To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be considered for this position.

AI generated applications are not acceptable and could lead to a disqualification of your current and future applications across Catch22 jobs. In order to ensure that applications are fair, genuine, and representative of the candidate applying, our teams may use a number of tools to identify occurrences where candidates have not given an honest response during the application process.

Proactive Recruitment Strategy: We are proactively recruiting to build a pool of pre-cleared candidates for future vacancies. While we may not be able to offer an immediate role, successful applicants will undergo all relevant pre-employment checks, enabling them to join our workforce promptly when a position becomes available. This approach is based on expected leavers over the coming 3 month period and ensures a smooth transition into the team as opportunities arise.

Catch22’s Commitment to Ban the Box: Catch22 is proud to have “Banned the Box”. This means that we do not ask for candidates to disclose criminal convictions at the application stage. Instead, we invite disclosures at interview stage, and encourage them at the offer stage. Please see the opportunity Information Pack for more information.

Catch22 requests no contact from agencies or media sales.

Catch22 Justice requests no contact from agencies or media sales

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.