Gen AI and M365 Lead

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At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

We are seeking a highly skilled and innovative Gen AI and M365 Lead to spearhead our efforts in integrating, managing, and scaling AI-driven solutions in tandem with Microsoft 365 (M365) ecosystem across the organization.

This role involves leading the strategic deployment of Generative AI (Gen AI) technologies, optimizing M365 tools, and driving digital transformation initiatives that improve productivity, collaboration, and business outcomes.

The ideal candidate will possess a deep understanding of AI technologies, particularly Gen AI (e.g. GPT models), and extensive expertise in M365 platforms, with a focus on leveraging automation, AI, and cloud technologies to deliver innovative and scalable solutions.

Key Responsibilities:

1. Lead the design and implementation of AI-driven solutions that enhance business workflows and user productivity through Microsoft 365.
2. Drive the adoption of Generative AI models (such as GPT, BERT) to deliver personalized experiences, content generation, automation, and business insights.
3. Develop a comprehensive strategy for integrating AI tools, automation, and machine learning into existing Microsoft 365 services (e.g., Teams, SharePoint, OneDrive, Power Automate).
4. Manage end-to-end AI and M365-related projects from conception to deployment, including scope, timeline, and resource management.
5. Lead cross-functional teams, collaborating with developers, data scientists, business analysts, and key stakeholders to deliver seamless AI-enhanced M365 solutions.
6. Ensure projects adhere to organizational goals, budgets, and timelines while maintaining high-quality standards.
7. Implement and optimize AI-based automation tools, including chatbots, virtual assistants, and intelligent document processing within the M365 ecosystem.
8. Oversee integration of natural language processing (NLP) models with M365 apps to enhance user interactions, such as AI-powered email drafting in Outlook or predictive text in Teams.

Qualifications

Education:

• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field. Master’s degree preferred.

Experience:

• At least 3-5 years of experience in managing AI or M365 projects.
• Hands-on experience with Microsoft 365 tools and services, including SharePoint, Teams, OneDrive, Power Platform (Power Apps, Power Automate, Power BI), and AI/ML services.
• Proven track record in implementing AI solutions such as Generative AI, NLP models, and cloud-based AI platforms (e.g., Azure AI, OpenAI).

Skills:

• Strong understanding of AI technologies (machine learning, NLP, deep learning, GPT models) and their practical applications in business settings.
• Expertise in Microsoft 365 ecosystem, including M365 admin tools, governance, and integration capabilities.
• Experience with cloud platforms such as Azure, particularly in deploying AI services, automation tools, and data integration.
• Excellent project management skills, including Agile methodologies, with the ability to manage multiple projects and deliverables.
• Strong leadership and communication skills, with the ability to work collaboratively across teams and engage with senior stakeholders.
• Knowledge of data security, privacy, and compliance standards related to AI and cloud-based solutions (GDPR, HIPAA, etc.).

Certifications:

• Microsoft 365 Certified: Fundamentals, Administrator, or Expert (Preferred).
• Microsoft Azure AI Engineer Associate or similar AI-related certification.
• PMP, Agile, or other project management certifications are a plus.

About AECOM

AECOM is the world’s trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

All your information will be kept confidential according to EEO guidelines.