Network Engineer

Southern Water; United Kingdom; On-site; GBP 33,000; Full time

Job description

Closing Date
2025-04-01
Job Title: Network Engineer

Location: Millbrook - Hampshire (must have a current full driving licence)

Contract Type: Permanent

Hours: 38 hours

Salary: Base pay £32,900

We are looking for a proactive, IT literate individual to join us here at Southern Water as a Network Engineer in the Hampshire region.

This role will involve the management and reviewing the site activities of Southern Water contractors.

The Network Engineer will carry out reactive work on wastewater infrastructure assets to ensure that work is undertaken in accordance with health and safety requirements, contract conditions, design specifications, company rules and regulations, relevant legislation and construction best practice as well as ensuring the Southern Water customers and the general public is effectively managed throughout.

Key Activities

1. Conduct field investigations into various sewerage-related incidents to identify solutions and take appropriate actions.
2. Act as a key link between the Operational Sewerage Teams and Asset Teams to ensure day-to-day operational issues and sewerage-related incidents are understood and addressed.

Problem Solving

The Network Engineer will be required to carry out investigations into sewer incidents and identify root causes. They will recommend remedial works required to address problems to ensure there are no repeat incidents, taking ownership and escalating as necessary to ensure appropriate actions are taken.

Accountabilities

1. Internal Flooding & Pollution Incidents - Key activity incident dependent, estimate 35% time utilization:

• Attend flooding and pollution incidents as requested by Team Leader, control desk, Pollution Team, or Reactive Sewers Management team.
• Liaise with customers during incidents to keep them informed of actions being taken, managing expectations, and advising on recourse for damages.
• Collaborate with the EA and pollution team to resolve incidents with minimal environmental and public impact.
• Work closely with the EA to ensure correct categorization of pollution incidents.

1. Sewer Incident Investigations - Estimate 35% time utilization:

• Investigate sewer-related incidents to identify root causes and corrective actions required.
• Utilize data such as CCTV footage, still images, and SW records.
• Collaborate with the Reactive Sewers Capa Investigation Technician Asset Manager to identify hotspots and recommend long-term solutions.
• Investigate issues such as infiltration, land drainage, and unlawful connections.
• Proactively educate customers about nuisance-related issues causing blockages.

1. Regulatory Reporting, M.I & Data Quality Verification - Time utilization 20%:

• Ensure reporting and regulatory obligations are met, verifying SIRF, PIRF, and Red Line MGIS sketches.
• Maintain data quality and accuracy on operational documents.

1. Governance - Time utilization 10%:

• Regularly visit sites to ensure service partners meet required SW standards.

Desirable Requirements

• A fundamental knowledge of sewer systems.
• A functional knowledge of the Reactive Sewers end-to-end process.
• A functional knowledge of the SIRF, PIRF & MGIS process.
• A functional knowledge of CSMS & Ellipse.
• An understanding of NRSWA legislation.
• Skills and competencies to provide confidence and assurance to customers, the public, and EA regarding incident handling.

Benefits

• A company van (for business use only) which you can take home, and a fuel card.
• All necessary PPE, tools, uniform, and training.
• 25 days annual leave + Bank Holidays.
• BUPA cash plan cover (with options to upgrade for family coverage).
• Free annual flu jab and eye test vouchers.
• Pension contributions up to 11% (depending on your contribution).
• An employee assistance program.
• A network of sports and social clubs.
• Company and performance-related bonus.
• Life assurance equal to 4x salary.
• Salary sacrifice electric car scheme (after 6 months service).
• Health Cash Plan.
• Two paid volunteering days a year.
• Occupational health service.
• Discounts with over 800 popular retailers.
• Digital GP service.
• Study support may be available for job-related qualifications.
• Competitive maternity & paternity leave and flexible return to work options.
• Cycle to work scheme.

Join our team and see how far your career could progress with a company committed to career progression, training and development opportunities, our customers, and the environment.