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Deputy Branch Operations Manager @ Securitas UK | Security Management
The Campus Security Manager will report directly to the Regional Account Manager and work closely with the Branch Management Team and Site Security Leads. You will play a key role in ensuring the safety of one of the world’s largest global organisations, conducting patrols, carrying out searches, administering passes, and consistently delivering exceptional customer service to both our client and their employees.
In collaboration with the onsite security management within your Area of Responsibility (AOR), the Campus Security Manager will take overall responsibility for the day-to-day management of the security team and the security environment. You will ensure the effective delivery of operational services by fully overseeing, and delegating, various duties, which include but are not limited to:
- Manages physical security operations at multiple critical infrastructure facilities.
- Actively manages site security personnel; partners with the local Branch to recruit and hire, oversee onboarding, training, and development at the sites.
- Ensures each staff member is treated with dignity and respect.
- Oversees site security systems to ensure safe and compliant operation of the facility.
- Plans, assigns, and manages physical security projects and tasks to timely completion.
- Coaches security employees and carries out disciplinary actions in accordance with current policy.
- Evaluates the effectiveness of site security operations and provides recommendations for improvement.
- Utilises excellent customer service and communication skills, sets the example and holds site security staff accountable to do the same.
- Ensures site health and key performance indicator goals are met or exceeded; works with the Regional Account Manager (RAM) to enhance security team effectiveness and performance.
- Meets regularly with the client and Securitas corporate management representatives for account reviews, addresses issues in a timely manner, and supports security planning, assessments, and surveys.
- Keeps management informed of major accomplishments, issues and concerns.
- Follows standardised procedures to successfully complete unannounced audits.
- Builds and maintains relationships with internal and external stakeholders to maintain a safe and secure environment.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Other, Information Technology, and Management
Industries
Security and Investigations