Phlebotomist

JOB DESCRIPTION

Post: Phlebotomist

Reporting to: Nursing Services Manager

PURPOSE OF THE ROLE
The Phlebotomist is accountable to the Nursing Services Manager to support the GPs and Practice Nursing Team in providing care and advice to patients and carers. To support the surgery administration team in the preparation of patient documentation. To provide a confidential and appropriate response to patients. To liaise closely with Practice Nurses regarding clinical competence, training, and development requirements. The Phlebotomist will work as part of the Surgery team, at times without direct supervision, undertaking tasks delegated by the Nursing Services Manager, Practice Nurses, and GPs, working very closely and liaising with the Practice Nurses in particular.

MAIN DUTIES AND RESPONSIBILITIES

1. To support the nursing and doctor team in providing care and advice to patients and carers, encouraging self-care and the achievement of independence, where appropriate.
2. To support administration staff in preparation of accurate and up-to-date patient documentation.
3. To carry out phlebotomy.
4. To gain the underpinning knowledge and practical skills to administer basic life support if necessary.
5. To maintain a professional image and observe confidentiality at all times.
6. To maintain accurate records of patient documentation.
7. To maintain accurate, timely, and legible records of patient care including data input and submission of statistical information as required.
8. To prepare and maintain clinical environments according to Health & Safety and Infection Control policies.
9. To contribute to the ordering, distribution, and maintenance of equipment.
10. To feedback and report on the condition and welfare of patients to the appropriate clinician.
11. To participate in research and audit activity as appropriate.
12. To undertake any other duties that may be reasonably required as a direct response to surgery requirements.
13. To work in accordance with policies, procedures, and protocols recognised by Practice.

LEARNING & DEVELOPMENT
Ensure continuing education, training, and development is undertaken to meet role-specific and governance guidelines for Continuing Professional Development. Continue to develop soft skills and emotional intelligence in line with the requirements and culture and to uphold the values and culture of Belvoir Health Group.

BEHAVIOURS
Belvoir Health Group staff should strive towards the following behaviours to support their professional development and working life:

1. Communicate appropriately and clearly and also know when to listen.
2. Polite and professional at all times.
3. Self-starting, inquisitive, and determined.
4. Organised, structured, and purposeful.
5. Diplomatic, tactful, emotionally aware.
6. Determined, focused, and resilient.
7. Self-aware as an individual or part of a team.
8. Happy to contribute, respectful, adaptable.
9. Eager to learn and seek the highest outcomes.
10. Patient and outcome-focused.
11. Respectfully challenging and decisive.
12. Know when to ask for help.
13. Work safely.

ADMINISTRATION & GENERAL
As an employee of the Belvoir Health Group, it is expected that you will take due diligence and care in regard to any information collected, recorded, processed, or handled by you during the course of your work and that such information is collected, recorded, processed, and handled in compliance with Practice requirements and instructions. The post holder may be required to travel as part of their duties to other sites in the PCN. To work to the agreed standards, policies and procedures, values, and beliefs of the organisation. The duties of this post are a guide to the range of responsibilities that may be required. These may change from time to time to meet the needs of the service and/or the development needs of the post holder. This job description will be revised regularly to take account of changes within the organisational structure and the practice business plan.