Group, Conference and Events Planning Executive

Job Description - Group, Conference and Events Planning Executive (HOT0BHGK)

Job Number:

HOT0BHGK

Work Locations

Hilton London Metropole Hotel 225 Edgware Road London W2 1JU

NOW IS AN EXCITING MOMENT TO JOIN

EUROPE'S LEADING CONFERENCE HOTEL 2023,

AND ENGLAND'S BEST MICE HOTEL 2022:

THE HILTON LONDON METROPOLE

The hotel has just finished in 2022 a transformational refurbishment, updating all of its Food & Beverage outlets, Bedrooms, Public Areas and Meeting Space.

Following the completion of the refurbishment, the hotel now boasts 1,100 bedrooms, a state of the art fitness centre, four unique restaurants and bars, 35+ meeting rooms, including three ballrooms, with capacity for over 1,350 guests as well as an exclusive event space with unparalleled breath-taking skyline views across London.

Fancy taking a closer look at our brand new hotel? Check out our socials:

Linkedin: linkedin.com/company/hilton-london-metrople

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS! No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal: “To share the light and warmth of hospitality.” With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.

A WORLD OF REWARDS

1. Salary: up to £28,000 per year
2. Free, healthy and high quality meals when on duty
3. Remote work day options
4. Monthly team recognition & celebrations
5. Open space large office
6. Grow your Career: your next position could be a GC&E Manager Sales / Planning
7. Personal Development: programmes designed to support you at every step of your career
8. A chance to make a difference: through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
9. Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
10. Discounted dental and health cover
11. High street discounts: with Perks at Work
12. Discounted car park
13. Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
14. Modern and inclusive Team Member’s areas

Principle responsibilities and position purpose:

As a Groups, Conference & Events Planning Executive, you will be contributing to the success of the GCE Sales & Planning team by covering various administrative roles, such as:

1. Receiving handovers from the sales team and handling the planning for meetings and events.
2. Creating floorplans, contract addendums & pro-forma invoices
3. Conducting event planning meetings and site visits prior to the event taking place
4. Leading Pre-con meetings as and when required
5. Upselling additional hotel services where possible.
6. Building good relationships with our clients
7. Creating daily, weekly and monthly reports as per instructions
8. Loading data into various Platforms – Delphi & OnQ
9. Managing Hilton Honour Points for Clients
10. Building and maintaining good relationships with Operations Team, Kitchen Team, Front Office Team, and all other areas of the hotel

Specific job knowledge, skill and ability:

1. Working experience in a hotel – basic knowledge of department & revenue structure
2. IT & tech savvy – able to work with various software
3. Positive attitude and good communication skills
4. Commitment to deliver high level of accuracy
5. Excellent grooming standards
6. Ability to manage multiple projects and meet deadlines

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.