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An established industry player seeks an enthusiastic Rituals Advisor to join their vibrant store team in Liverpool. This role is all about creating memorable customer experiences by engaging with clients, understanding their needs, and providing tailored product recommendations. You'll work closely with management to achieve personal and store goals while ensuring the store operates smoothly and meets visual merchandising standards. If you have a passion for customer service and a flair for connecting with people, this position offers exciting opportunities for growth and development within a supportive and dynamic environment.
Ready to be the face of our brand, and engage with customers from the moment they set foot in the shop? Join our shop team, where every interaction is a chance to spread joy and beauty, creating unforgettable experiences for every customer.
As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.
Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.
By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.
High on energy, low on ego and with a little bit of humour!
You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.
On top of that, you have:
Training and development opportunities
Rituals employee discount
Quarterly product allowance
Numerous wellbeing initiatives and EAP
Company & Team Events
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