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CRM Integration Programme Lead

Freshminds

Greater London

Hybrid

GBP 80,000 - 100,000

Full time

10 days ago

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Job summary

An innovative organization is looking for a skilled consultant to spearhead a crucial CRM integration initiative. This role is pivotal in aligning technology solutions with business objectives, ensuring that the integration programme is well-structured and governed. You will work closely with various internal teams and senior leadership, making a significant impact on the company's IT transformation. If you're experienced in enterprise CRM implementations and have a knack for consulting, this opportunity offers a chance to contribute to a dynamic project in a hybrid work environment.

Qualifications

  • Experience in leading enterprise CRM implementations.
  • Ability to structure complex programmes and establish governance.

Responsibilities

  • Lead and oversee CRM integration programme aligned with business needs.
  • Interface with senior leadership to ensure effective governance.

Skills

Consulting background
Enterprise CRM implementations
Understanding of business needs

Job description

A leading technology-driven organisation is embarking on a CRM integration programme to support its wider IT transformation and commercial strategy.

We are seeking an experienced consultant to lead and oversee this integration. Working closely with internal IT systems and data teams, this individual will ensure the programme is structured, governed effectively, and aligned with business needs.

This role will interface with senior leadership, including the CTO, Head of IT Systems, Head of Data, and commercial leadership.

You will have:

  • Consulting background preferred with an ability to structure complex programmes and establish governance
  • Proven experience leading enterprise CRM implementations
  • Strong understanding of business needs and ability to align them with technology solutions (without needing to be a deep technical expert)

Details:

  • Duration: 12 months
  • Location: London/Hybrid
Seniority level

Mid-Senior level

Employment type

Contract

Job function

Project Management

Industries

Business Consulting and Services

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