Lounge Host

Mount Charles Group; Belfast; On-site; GBP 10,000 - 40,000; Full time

Job description

Job ref: RF-2503-61

Location: Antrim - Belfast International Airport - Causeway Lounge

Quantity of Posts Available: 1

Salary: £12.00 per hour

If you are a customer-focused individual and want to join a fun and family-oriented food and facilities management company, which can offer unrivalled opportunities for career progression, then we have a role for you!

We are currently recruiting for a Lounge Host to join our team based at Belfast International Airport - Causeway Lounge, Antrim. This is a great opportunity to join a world-leading facilities management company.

Working Pattern:

1. 40 Hours per Week
2. 5 out of 7 Days per Week
3. Various Shift Patterns between 4am - 9pm
4. Option to be Flexible

Rewards:

1. 28 days' paid holidays (pro rata)
2. Employee Assistance Program to support your health & wellbeing
3. Company Pension Scheme
4. Financial Education/Financial wellbeing advisory service
5. Training & Development
6. Uniform Provided
7. Onsite Parking
8. Staff Meals on duty
9. Company Events

The Role:

1. Maintaining counters and serving customers.
2. Ensuring that areas of work and tables are kept to a high standard of cleanliness throughout the day.
3. Maintaining stocks and supplies, completing production, wastage, temperature and cleaning records, reporting discrepancies to your line manager.
4. Complying with all company and legal procedures relating to food safety, hygiene, health and safety and personal requirements.
5. Checking in guests to the lounge and operating helpdesk and booking system.

The Person:

1. Excellent customer service skills.
2. Previous experience working in a hospitality role.
3. The ability to prioritise and have an eye for detail.
4. Good communication skills - written and verbal.
5. The ability to demonstrate great teamwork skills.
6. The ability to follow instruction.
7. Flexible with a positive, can-do attitude.
8. Must be aged 18 or over.
9. Basic statutory training for the role will require all candidates to have basic reading, writing, speaking and listening skills to assist in understanding safety and work instructions and communicating with customers on a day-to-day basis.

The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.

Please note, the successful applicant's job offer will be subject to providing a five-year, traceable employment history. Please note, the successful applicant's offer is subject to the Access NI (Basic) check prior to commencement of role. Mount Charles Group has a policy on recruiting ex-offenders, a copy of which is available upon request. Having a criminal record will not necessarily prevent you from working for the Mount Charles Group.

GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE

To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.

Closing date: Fri 18 April 2025