Energy Adviser

Glasgow North West Citizens Advice Service; Glasgow; Hybrid; GBP 25,000 - 35,000

Job description

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• 32 hours per week (4-day working week). Flexible, hybrid working is standard. 2 year contract until 31st March 2027.

Role

About Glasgow North West CAB

Glasgow North West Citizens Advice Bureau (GNWCAB) is an independent charity founded in 1981. Each year we support over 5,000 people with over 18k pieces of advice, securing £3.5 million for our community.

Our mission is to end poverty and inequality by ensuring that people from all backgrounds are empowered through access to advice and support that helps them affect positive change in their lives and the lives of those around them.

We are a dynamic and forward-thinking organisation. We recognise the value of our staff and this is reflected in our positive working environment. Staff benefit from family-friendly policies, blended working and a commitment to personal development. It is a supportive and happy working environment that enables you to make a positive contribution to the lives of the clients we work with.

About the job

This is a new and exciting project which focuses on energy advice provision in the North West of Glasgow. We are looking to recruit an experienced adviser to deliver Energy Advice in our community via phone appointments, face-to-face appointments and home visits.

Our new project aims to support vulnerable energy consumers, within one of Scotland’s most deprived areas, to tackle the ongoing impact of surging energy bills, reduce fuel poverty and help to manage energy debt. Our project will raise awareness of energy efficiencies and empower vulnerable individuals, helping to reduce the impact of poverty. As part of the project, the advisers will receive training to achieve a City & Guilds qualification in Energy Advice.

For more details about the key responsibilities of the role and knowledge, skills and experience required, please refer to the job description and person specification. If you would like to have an informal conversation about the role, we are happy to accommodate this.

Please get in touch with [e-mail] if you have any questions about the role and/or would like to arrange an informal chat.

Please note that we will not accept CV applications and that this post is subject to a satisfactory PVG check.

Company Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role!

Minimum Requirements

• Have attained SVQ level 3 in Social Services & Healthcare or equivalent
• Already be registered with the Scottish Social Services Council (SSSC) or meet the registration requirements
• Have some experience of working in a health, social care, or related setting
• Have some experience of delivering services in a community setting
• Have knowledge and understanding of delivering evidence-based interventions
• Have the ability to build and maintain effective relationships with clients and colleagues alike
• Be resilient under pressure and able to prioritize your work
• Be flexible with your working hours on occasion and be happy to support other With You locations when needed

You will also need to meet our safeguarding requirements of a satisfactory enhanced PVG check.

With You provides free and confidential support, without judgement, to more than 100,000 people every year experiencing challenges with drugs, alcohol and mental health across England and Scotland.

Our staff team changes lives. If you’re passionate about helping people get the support they need for issues with drugs, alcohol and mental health, we’d love to hear from you.

Creating an Inclusive Environment

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring, and we encourage people from underrepresented communities and backgrounds to apply to join our team.