Permanent Senior CRM Manager Role – Beauty, Skincare, Fragrance – Hybrid Central London

Creative Recruitment Limited - Creative, Digital Marketing, Content Creators & Technical Talent; Greater London; Hybrid; GBP 59,000 - 70,000

Job description

Permanent Senior CRM Manager Role – Beauty, Skincare, Fragrance – Hybrid Central London

Hybrid Working - 3 days in central London / 2 days remote

New Role is due to Company Growth

The Role

- Working across our portfolio of brands, with a particular focus on Skincare, Wellness and Fragrance.

- Implementing strategies, analysing results, and driving adjustments in collaboration with global brands and CRM teams.

- Leading local teams (retail, e-commerce, etc.) through the CRM transformation.

Key Responsibilities

- Adapt global Brands CRM strategies to the UK market, ensuring adherence to Brand & Global CRM guidelines.

- Design, implement and execute strategies in collaboration with local brands and retail teams.

- Establish local CRM objectives (actionable database, increase consumer value & satisfaction, develop personalized journeys).

- Manage all CRM communications with Global and Regional teams.

Experience:

- Existing & Advanced professional experience in CRM implementation and CRM tools (Clienteling, dashboards…)

- Industry experience in data-analytics and capabilities to generate insights and action plan.

Application Process

If interested and available please email [e-mail] with the below:

1. Cv
2. Outlined experience with CRM management for Beauty, Fragrance Brands
3. Salary expectations up to £70k
4. Happy to work 3 days per week in Central London / 2 remote

Seniority level

Director

Employment type

Full-time

Job function

Advertising and Marketing

Industries

Retail Luxury Goods and Jewelry