Qpoint Scheme Practitioner

Main area: Qpoint Scheme Practitioner (Laboratory and Admin)

Grade Band: 3

Contract: Permanent

Hours: Full time - 37.5 hours per week (within normal business hours)

Job ref: 151-SL0453

Employer: Frimley Health NHS Foundation Trust

Employer type: NHS

Site: Aldershot Centre for Health (Frimley Health)

Town: Aldershot

Salary: £25,329 - £26,958 Per annum including HCAS payment

Salary period: Yearly

Closing: 13/04/2025 23:59

Job overview

Qpoint delivers an External Quality Assessment service specifically designed for users of point of care testing equipment. Delivered by NHS professionals, our friendly team sends regular test samples and reports, offering advice and guidance to enable service users to produce the highest quality results from their point of care testing equipment.

We are looking for an energetic, enthusiastic, and well-motivated individual to complement our multidisciplinary team to deliver the Qpoint External Quality Assessment Schemes. The job role will be within normal business hours, Monday to Friday, and based in Aldershot Centre for Health.

Essential qualities expected are efficiency, being well organized, having good communication and customer service skills, attention to detail, and good keyboard skills. In addition, you should be a reliable individual who can demonstrate good practical skills and work as part of a team. You must be keen to embrace new ways of working and develop your knowledge and skills. Support and encouragement will be given for career development.

You will be expected to work according to our working time compliant shift system as specified above and may be required to work at the Wexham Park Hospital site on rare occasions to maintain quality, training, and service requirements.

Main duties of the job

The post holder will assist in the preparation of testing samples and administrate all aspects of the scheme under the supervision of a HCPC Registered Biomedical Scientist. The post holder is required to follow Standard Operating Procedures (SOPs) at all times for any tasks carried out. There is a requirement to communicate with service users, pathology staff, hospital staff, porters, drivers, and couriers.

Working for our organisation

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first-class development opportunities for all staff and have a wide range of professional, management, leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work-life balance; this benefits not only individuals but the patients we care for too. We encourage applications from people who wish to work on a flexible basis, recognizing that flexibility may mean a range of different working patterns and hours. We do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification for a full list of responsibilities for this role.

Person specification

Qualifications

• Good basic level of education. GCSE or equivalent in English and Maths.
• Knowledge of MS programs including Word, Outlook, and Excel.
• Experience and use of bespoke IT software.
• ECDL or similar.

Experience

• Evidence of good customer service skills.
• Evidence of good administration skills.
• Laboratory experience.
• External quality assessment experience.
• Experience with point of care testing.

Skills and Knowledge

• Able to communicate effectively in a variety of forums including face-to-face and virtual meetings, telephone calls, and emails.
• Functional Maths and English.
• Ability to handle challenging situations including client complaints.
• Use of specialist laboratory software.
• Evidence of laboratory competence.

Special Requirements

• Ability to adhere to strict deadlines, even in high activity and demanding environments.
• Good coordination and dexterity to conduct laboratory procedures.
• Attention to detail to ensure maintenance of accurate records.
• Able to meet the travel requirements of the role (can independently travel to BSPS sites).
• Ability to work safely and competency in a laboratory environment that handles and manipulates clinical specimens.