Operations Director - Digital Marketing Agency

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Operations Director - Digital Marketing Agency

A leading digital marketing agency with an attractive portfolio of consumer clients is looking for an experienced Operations Professional to join as their new Ops Director. Senior, Board level role offering excellent benefits and award-winning culture and an EMI scheme.

The Agency

Founded close to 20 years ago, this agency has grown to become one of the leading agencies in the north of England. They provide high-performing digital marketing strategies for a varied portfolio of excellent consumer brands covering all channels with a specific specialism in Meta and Google. The agency has been recognised for both their campaigns as well as their agency culture many years running and they pride themselves on being the type of place where people enjoy their role, are challenged, and feel part of a proper team with ambition and passion at their core.

The Role

The agency is continuing to expand and they're on the hunt for an experienced Operations Professional to join them and oversee/continually improve productivity, efficiency, and client retention across the business. It's an ideal role for any operations professional within the marketing sector who's interested in joining a rapidly growing, stable, and profitable agency in a senior leadership position.

Responsibilities will include:

• Operational Management (Delivery Teams, New Business/Onboarding, Budgets/Forecasts, Client Retention, overall agency schedule)
• Team Leadership (Mentoring and developing team members, Working with Heads of department, working with head of people, Recruitment forecasting, staff onboarding)
• Process Improvement & Innovation (Implement new tools/technology, Improve efficiency agency-wide, review industry best practices)

Benefits Include:

• 25 days holiday + bank holidays (and Birthday)
• EMI Share Scheme
• A customised development plan and clear career progression
• Healthcare benefit, free eye tests, flu jabs and mental well-being support
• Life assurance
• Cycle to work scheme
• Dedicated time awarded for supporting charities