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Deputy Store Manager - Westfield White City - Monsoon Boutique

Monsoon

London

On-site

GBP 25,000 - 35,000

Full time

18 days ago

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Job summary

An established industry player is seeking a dynamic retail leader to inspire and develop their team in a vibrant store environment. This role involves driving performance, exceeding KPIs, and ensuring exceptional customer experiences. The ideal candidate will possess a creative approach to maximize commercial opportunities and foster an inclusive workplace culture. With a competitive salary and exciting bonus scheme, this is a fantastic opportunity for someone passionate about retail and team development. Join a company that values its employees and offers generous discounts across its brands.

Benefits

Competitive salary
Bonus scheme
Staff uniform allowance
Generous staff discount
Additional holiday for birthday

Qualifications

  • Proven track record in retail management with a focus on customer service excellence.
  • Ability to inspire and develop a team to reach their full potential.

Responsibilities

  • Support store manager in driving performance and customer experience.
  • Maximize sales opportunities and manage team motivation effectively.

Skills

Leadership
Customer Service
Communication
Problem Solving
Creativity
Team Development

Job description

What are we looking for in you?

  • A confident leader, one who will inspire the team, leading by example to make Monsoon a great place for all who work and shop with us
  • A proven track record of managing a successful retail store or boutique, delivering excellence in customer service, both personally and through their team
  • Someone who demonstrates passion, drive and resilience, with a can-do approach
  • Possess a creative approach, to support the store and develop the team to reach their full potential
  • The ability to communicate openly and effectively
  • A solution-driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility

In this role you will:

  • Support the store manager in driving the overall performance of the store, through managing and developing your team, demonstrating the Monsoon Accessorize values and ensuring your store is delivering an exceptional customer experience
  • Generating profit, through exceeding your KPIs, keeping P&L and controllable costs in line with budget and maximizing local market opportunities
  • Ensuring your team are motivated and knowledgeable, supporting everyone to achieve excellence in their roles
  • Maximize commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard
  • Be flexible in your approach to your role, supporting other stores and team members to achieve a common goal
  • Ensure an inclusive environment, promoting equality and kindness with your team

Joining us, your benefits would include:

  • A competitive salary and exciting bonus scheme
  • A Staff uniform allowance – enabling you to have fun wearing our product
  • Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Childrenswear and Monsoon Home
  • An additional day’s holiday to celebrate your birthday

If this all sounds great and this could be the role for you, let us know and apply today.

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