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Store Shift Supervisor

Pet Supplies Plus

Greater London

On-site

GBP 40,000 - 60,000

Full time

30+ days ago

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Job summary

An established industry player is seeking a Store Shift Supervisor who is passionate about pets and customer service. In this engaging role, you will lead by example, ensuring that every customer interaction is positive and memorable. You will assist customers in finding the right products for their furry friends while reinforcing operational standards among team members. If you love pets and enjoy working in a vibrant community environment, this opportunity is perfect for you!

Qualifications

  • Passion for pets and excellent customer service skills are essential.
  • Experience in a supervisory role is preferred.

Responsibilities

  • Provide exceptional service to customers and their pets.
  • Assist team leaders with operational procedures.

Skills

Customer Service
Leadership
Communication

Job description

Overview

Do 4-pawed friends make you smile? Do you enjoy cool pet products that make tails wag? So do we! If you’re a paws-on leader of the pack who believes any dog can learn new tricks, then come work in our neighborhood!

Responsibilities/Qualifications

As Store Shift Supervisor at Pet Supplies Plus, you’re pawsitively passionate about people and their pets. Providing exceptional, neighborly service at every opportunity during your work day, you will:

  • Assist a neighbor in choosing the perfect toy for a lab who loves to fetch.
  • Stop to greet weekly regular Bruno the Chihuahua when he comes in with his human mom.
  • Show a fourth grader how to test the water in his fish tank.
  • Set an example for the other team members in delivering fantastic neighborly service.
  • Assist the store’s team leaders by reinforcing the daily operational procedures and performance expectations.
  • …all while engaging with PSP neighbors and smiling in
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