Guest Service Manager

Talent Hive; Penrith; On-site; GBP 32,000; Full time

Job description

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The Company

• Part of a superb portfolio
• Family owned and led by industry leaders
• A company focussed on helping people to progress their careers.
• AA Rosette Awarded Restaurant
• Recently awarded Silver Star status

The Package

• Guest Service Manager
• Circa £32,000 per annum
• Gratuities
• Full company benefits package
• Accommodation available
• Free Parking onsite
• Discounts across the group

The Job Role

• Guest services manager to support the hotels operation within a silver star hotel
• This role is guest focus, with a drive on engagement
• A professional and highly successful operation known for its customer service to a wide variety of guests
• Guest services manager to provide outstanding service to hotel and leisure guests within the main hotel.
• Guest services manager to manage a team of ambitious individuals within this successful hotel operation
• The Guest Services Manager will be managing and developing the team of 6 underneath them
• Reporting directly into Head of guest experience

The Requirements

• Guest services manager will be a strong individual with an exceptional background in customer service operations.
• Guest services manager must have strong desire to ensure that every guests needs are met
• A Self-starter with a strong team ethic.
• Passionate individual with fantastic attention to detail
• Previous experience in managing a team.

The Location

• Penrith
• Free parking
• Live in Available

Contact Details

Consultant: Ashley Smith
Telephone: [phone]
Email: [e-mail]
Web: www.talenthive.co.uk

We at Talent Hive are specialist recruiters within the Hospitality & Catering sector, if you would like a confidential chat about your career, please reach out to us on 0121 448 2260.