Descriptive Operator

At South West Water we believe that the strongest businesses are built on solid, stable foundations - with a vision and a culture that gives them the freedom to change, improve and innovate.

We’re proud to be responsible for providing reliable, efficient and high-quality drinking water and wastewater services for the beautiful South West area.

And we have huge ambitions.

Not only are we committed to reaching net-zero by 2030, but we’ve also partnered with Wildlife Trusts, National Parks and local partners to help ensure a better future for generations to come.

So, if you want to be part of a diverse team where opportunities flow and fresh ideas are welcomed, #JustAddWater.

Are you looking for a new opportunity in a forward-thinking company where you can put your hands-on skills to good use? Have you got what it takes to contribute to the operation and maintenance of our service, as part of one of the largest businesses in the Southwest?

We currently have a fantastic opportunity available for a Descriptive Operator to join our team based in Marsh Mills, Plymouth. You will join us on a full-time, permanent basis and in return, you will receive a competitive salary of £25,299 plus excellent benefits.

About the role:

As our Descriptive Operator you will be responsible for carrying out reactive and planned work as scheduled to deliver the day-to-day operation and maintenance of the Waste Water Treatment Works.

• Carrying out on-site monitoring of treated wastewater and associated plant to ensure effective site operation and that compliance requirements are maintained
• Responding effectively to site conditions and instrument monitoring information that ensures compliance is maintained and the environment is protected
• Storing and handling chemicals in accordance with COSHH, QMS Procedures and relevant Health and Safety standards
• Carrying out first-line maintenance on instruments & mechanical equipment
• Carrying out calibration of equipment in order to ensure accuracy and reliability
• Using the iSCADA control system, PCs and other computer hardware and software in order to carry out the role effectively
• Carrying out grass-cutting, weed-killing, and general maintenance in order to maintain site conditions in accordance with relevant procedures
• Providing accurate and timely feedback of activities completed
• Adhering to schedules, business rules, and procedures
• Liaising with Area Manager, Catchment Pilot, and Technical Assistants to ensure schedules are optimised
• Liaising with Area Manager, Energy Maintenance, and other members of the team to ensure site operation and asset maintenance is optimised
• Dealing effectively with customer queries when directly approached and passing information up the management line where appropriate
• Regular sampling and testing of internal and external Tanker deliveries and critical site control points on the Treatment process

• 5 GCSEs or equivalent in Maths, English and a Science subject
• An NVQ 2 qualification in Waste Water operations is desirable
• Experience of working in a team and an understanding of the importance of teamwork
• Previous experience of operating and maintaining complex processes and working with modern technology
• Proven experience of working with computers and software packages

We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. We’re one of the largest companies in the South West and are proud to have been awarded Investors in People recognition. In return, we offer an excellent range of benefits including:

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share-save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work Scheme
• Financial support services
• And plenty more!

Closing Date: Tuesday 11th March 2025

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values which are essential to our success are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.