Head of Customer Success at AI Work Management SaaS Start-up

Head of Customer Success at AI Work Management SaaS Start-up

Fantastic opportunity to own the Customer Success practice from the ground up for this hyper-growth Work Management SaaS start-up.

The Company

• VC funded and run SaaS Start-up
• Global company – US, UK, Europe
• Benefits and Share Options

The Role

• Own the Customer Success practice with a focus on platform onboarding, adoption and relationship management
• Build the strategy and the team from the ground up
• Work closely with the sales team on upsell, and expansion opportunities

The Requirements

• Customer Success leadership experience for a B2B SaaS product
• Team growth and training experience

If you feel you have the relevant experience please reply to this advert or email your CV to joe@gmrecruit.co.uk