EdTech Job – Senior Technician (Computing) at University of Plymouth

Job Profile

The Faculty of Science and Engineering wish to appoint a Senior Technician to provide teaching and research support for the School of Engineering Computing and Mathematics.

You will work as part of a team under the direction of the School Technical Manager and deliver support in all aspects of Computing. You will need to demonstrate the relevant skills, a suitable amount of work experience and a commitment to the technical delivery/technical education within the technical team. This role will support a broad range of activities including undergraduate projects, teaching, research and outreach activities.

You will be expected to have an HND or Degree in a relevant subject area, or substantial appropriate experience in the subject. Must have practical knowledge and experience in a computing support role, ideally within an academic or large organizational setting.

Key Responsibilities:

• Plan, implement, and manage large-scale software deployments across campus environments.
• Administer and maintain on-premises and virtualised servers, ensuring optimal performance and uptime.
• Manage user accounts and permissions across Active Directory and other identity management systems.
• Configure, monitor, and maintain network infrastructure, including switches and routers.
• Oversee firewall configurations and ensure compliance with security policies.
• Troubleshoot and resolve complex hardware, software, and networking issues.
• Collaborate with academic and administrative departments to assess IT requirements and implement appropriate solutions.
• Document system configurations, procedures, and incidents for knowledge sharing and compliance.
• Line management of junior team members and assist in their professional development.
• Stay up to date with emerging technologies and trends to recommend improvements to existing systems.

This is a full-time position working 37 hours per week on a permanent basis. Due to the nature of the role, unfortunately we are unable to accommodate working from home.

Application Process

Please apply online, demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Our Offer

• Generous annual leave: 25 Days Annual Leave (pro rata if part-time) plus Bank Holidays & Closure Days
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Enhanced family leave

A summary of our comprehensive benefits can be viewed here.

Additional Information

The University of Plymouth is an inclusive community where everyone is welcomed regardless of their background. We particularly welcome applicants from under-represented communities at the University of Plymouth, such as people with disabilities, ethnically diverse and LGBT+.