Enable job alerts via email!

IT Support Engineer

Computerworld Personnel Ltd

Portishead, Bristol, Cheltenham

Hybrid

GBP 25,000 - 27,000

12 days ago

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

An established industry player is seeking an IT Support Engineer to join their dynamic team. This role offers a fantastic opportunity to assist internal users with their IT challenges, utilizing your expertise in Windows operating systems and Office365 applications. As part of a talented IT team, you will be the first point of contact for helpdesk inquiries, providing both remote and face-to-face support. This position not only promises professional growth within a leading organization but also comes with an attractive benefits package, including a healthcare plan and generous holiday allowances. If you're passionate about technology and eager to make a difference, this role is for you.

23 days + bank holiday rising to 28

Buy or sell holiday

Healthcare plan

Pension contribution rising with service

Life Assurance

Cycle to work scheme

Enhanced maternity and paternity

Good knowledge of Windows OS and Office365 required.
Basic networking skills and communication proficiency essential.

First point of contact for helpdesk calls and emails.
Assist users remotely or in person with IT issues.
Document solutions for the company's knowledge base.

Windows operating systems (10/11)

Office365 applications

Active Directory

Windows Server

Basic networking skills (TCP/IP, DNS, DHCP)

Excellent communication skills

IT Support Engineer - Bristol (Hybrid) - £25,500 - £27,000

We have an excellent opportunity for an IT Support Engineer to join a leading professional services organisation during a period of growth. This role will involve assisting internal users on their IT issues, ranging across their Microsoft and Application suite. You'll be joining a talented IT Team, picking up the phone, emails and tickets, ensuring you are working to agreed SLAs.

Benefits for the IT Support Engineer

23 days + bank holiday rising to 28 + bank
Buy or sell holiday
Healthcare plan
Pension contribution rising with service
Life Assurance
Cycle to work scheme
Enhance maternity and paternity

Key Responsibilities for the IT Support Engineer:

Acting as the first point of contact for all helpdesk calls, emails and alerts
Assisting users remotely or face to face, offering deskside support when needed.
Working closely with team leaders and senior management ensuring tickets are escalated and resolved where needed.
Researching and documenting solutions to problems on the companies knowledge base.

Required Skills & Experience of the IT Support Engineer:

Good working knowledge of Windows operating systems (10/11)
Experience with Office365 applications and environment
Understanding of Active Directory and Windows Server
Basic networking skills (TCP/IP, DNS and DHCP)
Excellent communication skills both written and verbal

If you are interested in this role, please contact Alex directly on alexm@hunterselection.co.uk.

Get your free, confidential resume review.

or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.