German Customer Care Administrator

European Language Customer Care Administrator – Fluent German / Swiss German

Location: Home based (1 day per month in the head office in Cambridgeshire)

A fantastic success story, our client is expanding and is looking to recruit Fluent German or Swiss German speakers who enjoy Customer Service, attention to detail, and teamwork. The successful Customer Care Administrator will be talking exclusively to their German customers; taking service calls; resolving customer queries from enquiry to order, delivery, and payment - ensuring that a satisfactory conclusion is reached. The successful Customer Services Administrator will need to have a passion for excellent Customer Service.

Key Skills Required:

1. Passionate about delivering excellent customer service
2. Fluent in both oral and written English and German or Swiss German
3. Excellent communication skills with both internal & external customers
4. Able to build good relationships at all levels with a positive and flexible approach
5. Able to solve problems, have initiative, and be open to continuous improvement and learning

This role will be home-based; however, candidates must be able to travel to the office approximately 1 day per month - the office is based in the St Neots, Cambridgeshire area. Candidates that wish to relocate may be offered assistance and support.

This is an international company currently expanding with significant growth in the German market. It has an excellent working environment with a supportive positive ethos and emphasis on a collaborative, team approach. Along with the excellent salary, the company offers an excellent benefits package and enjoyable environment.

Athena Resourcing Solutions is an employment agency and employment business. We are an equal opportunities employer and we welcome applications from candidates of all races, genders, ages, religions and beliefs, sexual orientations, and people with disabilities.