Barista (**NEW STORE - Thornbury, Bristol) Thornbury Lab

Our wonderful Coffi Lab Baristas are central to the creation of the exceptional customer experience that we strive for. Providing prompt service and great tasting coffee in a warm, friendly and engaging manner.

Our 11th Lab is scheduled to open soon in Thornbury (Bristol). We are looking for a new team to join us and so have opportunities for both full and part-time Baristas (ranging from 16 to 35/40 hours per week).

We are open 7 days per week and so we look for as much flexibility as possible. Rotas are prepared at least a week in advance with our open shifts starting as early as 6:30am and the close shift finishing around 6:30pm.

If you are looking to join a company with heart, with the added bonus of daily visits from our friendly, four-legged customers, this could be the opportunity for you.

Responsibilities:

• Delighting every customer with our magnificent Coffi Lab customer service.
• Crafting consistently beautiful coffee with basic latte art (following recipe and presentation standards and understanding all milks served).
• Helping your team to keep the store spotless - ensuring that it is a nice place to both work in and visit.
• The stores can be busy and so you will need to multitask and follow processes in order to maintain both speed of service and quality of product.

We are looking for someone to:

• Be dependable. Being a team player really helps everything run like clockwork.
• Be clear. Effective and efficient communication skills are important to get your message across.
• Be organised. You must be able to multi-task as there is a lot involved in ensuring that our customer experience is consistent from the first to the last.
• Be steady. Our stores can get very busy and our teams need to be able to cope with a change of pace, both up and down.
• Be friendly. We want our teams to find the fun at work. You will need to be an approachable, kind colleague, whilst also being welcoming and attentive to our customers.

Experience within a high-volume retail, hospitality or restaurant environment is desirable but not essential. Previous coffee experience is also desirable, however full training and support will be provided.