Graduate Motor Claims Handler

Graduate Motor Claims Handler

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Liverpool

Description

Dreaming of a fresh start in the world of law? If so, we are seeking a Motor Claims Handler to join our team managing a caseload of Pre Litigated Motor Claims.

• 25 days holiday per year, which increases with level of service (opportunity to buy & sell 3 days)
• Hybrid working – (Working only 1 day in the office)
• Simply Health Care Cash Plan
• Pension Contribution based 5% Employee / 3% Employer

Key Accountabilities

• To effectively and efficiently manage a caseload of pre-litigated motor claims from inception to settlement
• Identify cases for early litigation with high prospects of success and low risk
• Support delivery of consistently high levels of service and productivity
• Work closely with colleagues within the firm to deliver consistently high levels of service
• Input accurate data and ensure data maintenance

Working Hours

35 hours per week worked 9am to 5pm, Mondays to Fridays inclusive, with 1 hour for lunch. This is a hybrid role working 1 day in the office and 4 days from home.

Experience, Skills and Qualifications

• Experience of dealing with motor claims
• Experience of dealing with litigated liability and quantum dispute cases
• Experience of dealing with repair documentation
• Experience of quoting case law effectively
• Experience of dealing with clients
• Experience of using Microsoft Word, Excel and email
• Customer service experience
• Excellent attention to detail
• Negotiation skills
• Communication skills
• Organisational skills
• Excellent timekeeping skills
• The ability to work as a team and independently
• The ability to manage own workload

Values

Our culture is focused on making Keoghs sustainable and successful for our people and clients, with this our four values are at the heart of everything we do:

• We are connected
• We are Dynamic
• We are Innovative
• We succeed together

Additional Benefits

• Davies Incentive Plan
• Death In Service – after 1 years’ service
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation