Partner Solutions Architect - Delivery Specialist

Partner Solutions Architect - Delivery Specialist

Aiven

London, GB
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• Job Type: Full-Time
• Function: IT
• Industry: Infrastructure
• Post Date: 02/18/2025
• Website: aiven.io
• Company Address: Antinkatu 1 (6th floor), Helsinki, Finland 00100, FI

About Aiven

Aiven is the trusted open source data platform for everyone.
Through Aiven, developers can do what they do best: create applications. Meanwhile, Aiven does what we do best: manage cloud data infrastructure. We enable customers to drive business results from open source data technologies that trigger true transformations on a global scale.

Job Description

We're a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to become the trusted Data & AI Platform for everyone, leveraging the most popular open-source technologies like Apache Kafka, Aiven for PostgreSQL, Aiven for Clickhouse, and Aiven for OpenSearch to help companies accelerate time-to-market, drive efficiency, and build innovative solutions across any cloud. Right now, we're looking for a Partner Solutions Architect - Delivery Specialist to join our team who shares our passion for forward-thinking and innovative approaches.

The Role:

As a Technical Delivery Manager at Aiven, you will play a critical role in ensuring the success of our partnerships. You will be responsible for managing the technical delivery of our services by, with, and through our partners, coordinating with internal teams to ensure smooth execution, and acting as a technical liaison between Aiven, our partners, and customers.

What You'll Do:

• Partner Onboarding and Enablement: Guide new partners through the technical onboarding process, providing training and support on Aiven's products and services.
• Commercial: Assist partners to generate business with Aiven's new and existing customers to drive ARR growth and shorten the time required to adopt.
• Project Management: Oversee the technical delivery of projects with partners, ensuring timely and successful completion. This includes:
• Defining project scope, timelines, and deliverables
• Coordinating resources and tasks across internal teams (e.g., engineering, support, sales)
• Tracking progress and mitigating risks
• Communicating effectively with partners and stakeholders
• Technical Support: Provide technical guidance and support to partners, troubleshooting issues and escalating complex problems to internal teams as needed.
• Relationship Management: Build strong relationships with partners, acting as a trusted advisor and advocate for their needs.
• Process Improvement: Identify opportunities to improve partner execution processes and workflows, contributing to the efficiency and scalability of our operations.
• Documentation: Maintain accurate and up-to-date documentation related to partner integrations and technical processes.

What We're Looking For:

• Technical Expertise: Strong understanding of cloud technologies, data infrastructure (databases, messaging systems, etc.), and API integrations. Familiarity with open source technologies is a plus.
• Project Management Skills: Proven experience in managing technical projects, with a track record of successful delivery.
• Communication and Collaboration: Excellent communication and interpersonal skills, with the ability to build relationships and work effectively with both technical and non-technical stakeholders.
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to identify and resolve technical issues.
• Partner Focus: A passion for working with partners and a commitment to their success.
• Experience: 3+ years of experience in a technical delivery or partner-facing role.

Bonus Points:

• Experience with Aiven's products and services
• Familiarity with Agile methodologies
• Experience working in a high-growth environment

Our Offer

If you ask us what's the best thing about working for Aiven, many will probably say it's the high concentration of talent from around the world that we have here. Enjoy the agile environment of a hyperscale scale-up where you can truly make an impact and have fun while at it.

We invest in you

• Participate in Aiven's equity plan.
• With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy.
• Get the equipment you need to set yourself up for success.
• Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more).
• Get holistic wellbeing support through our global Employee Assistance Program.

Make a difference at Aiven

• Contribute to open source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open source ecosystem for developers and non-developers alike.
• Use up to 5 days per year to volunteer for a good cause of your choice.
• Join one of our team member resource groups - empower yourself and others in missions that resonate with you.