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Learning and Development Specialist

ETM Group

London

On-site

GBP 25,000 - 45,000

Full time

17 days ago

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Job summary

An established industry player in hospitality is seeking a passionate Learning and Development Specialist. This role involves designing and implementing training programs that enhance employee performance and drive organizational productivity. Ideal candidates will possess strong skills in various training methods, Excel, and leadership, with a background in hospitality. Join a dynamic team dedicated to creating memorable experiences for guests and fostering growth within the workforce. This is an excellent opportunity to make a significant impact in a vibrant and supportive environment.

Benefits

Half price food and drinks
Free birthday lunch
Free counselling and legal advice
Access to hardship grants
Generous medical expense contribution
24/7 access to a doctor
Extra holiday days
Discounted gym memberships
Shopping discounts

Qualifications

  • Experience in training methods and techniques, particularly in hospitality.
  • Strong Excel skills and familiarity with content development tools.

Responsibilities

  • Design and organize training programs to enhance employee performance.
  • Conduct training sessions and workshops for staff development.

Skills

Training Methods
Creativity
Organization
Hospitality Experience
Excel Skills
Content Development Tools
Project Management Methodologies
Media Equipment Operation
Leadership Skills
Presentation Skills

Tools

Learning Management Systems

Job description

At ETM we take learning and development incredibly seriously and we see it as the key to being EPIC!

Do you love to share knowledge? Are you fanatical about incredible guest experience? Do you get a buzz out of watching others grow and flourish?

An L&D specialist excels at identifying the current and future skills requirements of an organisation, and creates flexible learning interventions (through digital and other means) to meet the diverse needs of the workforce.

Benefits
  • Generous salary package (Based on experience)
  • Half price food and drinks at any ETM Group or Maven Leisure venue, for you and up to 5 friends - any day, any time.
  • Your birthday lunch in your venue is on us
  • 40 hours per week contract
  • Free counselling, legal advice and access to hardship grants through our 24/7 employee helpline
  • Membership of Wagestream, which allows you to access up to 40% of your earnings between pay dates
  • Generous contribution to your medical expenses such as dentists, opticians, chiropractors and therapy treatments
  • 24/7 access to a doctor via phone or webcam
  • An extra day of holiday added to your allowance each year you're with us, up to 5 extra days (this is after 2 years service)
  • Discounted gym memberships and classes across London
  • Money off your shopping at many high street stores

ABOUT US

ETM Group is a London based hospitality group with a rich collection of bars, restaurants and classic British pubs. We are all about quality, personality and memorable experiences for our guests.

Being part of our ETM family you must live by our EPIC values of Excellence, Passion, Integrity and Challenge, and you must be able to transmit these within the FOH team.

ABOUT YOU

We are looking for a Learning and Development Specialist to join our team and to help design, conduct, and organize training programs to improve employee performance and ensure organizational productivity.

The ideal Learning and Development Specialist will be / have:

  • Familiar with various training methods and techniques
  • Positive, creative and organised
  • Hospitality experience
  • Highly skilled in Excel
  • Working knowledge of content development tools and learning management systems
  • Working knowledge of project management methodologies
  • Ability to operate media equipment, such as personal computers and projectors
  • Excellent leadership skills and presentation skills
  • Confident in presenting in front of small and large groups

We know hospitality can be hard work, but it's very rewarding! As part of the ETM family, we always pull together with smiles on our faces.

Why not check us out on social media? Search @ETMCollectionldn and @Sport_ldn on Facebook, Instagram or LinkedIn and find out what it's like to work with us.

ETM are proud to be an equal opportunity employer who seek to recruit and retain the most talented individuals from a variety of backgrounds, skills and perspectives.

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