Digital Hybrid Experience Designer (UX/UI/UR)

PA Consulting; London; Hybrid; GBP 40,000 - 80,000; Full time

Job description

Company Description

We believe in the power of ingenuity to build a positive human future. As strategies, technologies and innovation collide, we create opportunity from complexity. Our diverse teams of experts combine innovative thinking and breakthrough use of technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

An innovation and transformation consultancy, we are over 4000 specialists in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport. Our people are strategists, innovators, designers, consultants, digital experts, scientists, engineers and technologists. We operate globally from offices across the UK, US, Netherlands and Nordics.

PA. Bringing Ingenuity to Life.

Job Description

As a Digital Experience Designer, you will contribute to delivering exceptional digital experiences by supporting the design and implementation of user-centred solutions. Working closely with our design and cross-functional teams, you'll help craft intuitive, engaging, and accessible interfaces and journeys that align with business objectives and user needs. This role offers an exciting opportunity to grow your design skills, collaborate with clients, and be a key part of our innovative Digital Design Team.

What You'll Do

Design Expertise:

1. Foundational knowledge of UX/UI principles and methodologies.
2. Hands-on experience with design tools for creating prototypes and design systems.
3. Understanding of Information Architecture, Interaction Design, and Visual Design.
4. Experience with usability testing, user research, and analysis of insights to inform design decisions.
5. Familiarity with workshop facilitation techniques and agile design processes. Assist in user journey mapping, wireframing, and prototyping to support the design process.
6. Develop low-fidelity prototypes and interface designs working independently under the guidance of senior designers.
7. Apply UX/UI frameworks such as Design Thinking and Lean UX to create user-centric solutions.

User Research & Testing:

1. Support the setup and facilitation of user research workshops, ensuring valuable insights are gathered.
2. Conduct usability testing sessions and synthesize findings to inform design iterations.
3. Collaborate with stakeholders to translate research insights into actionable design improvements.

Collaboration & Communication:

1. Articulate design concepts and solutions clearly to both internal and client stakeholders.
2. Work within cross-functional teams, contributing to discussions and design solutions.
3. Collaborate with FE and BE developers in design to developer hand over processes – communicating and quality checking what is being built.
4. Prepare client-facing workshop materials using tools such as Miro, Mural, and PowerPoint.
5. Use AI technologies to assist with administrative tasks and for idea generation/innovation.

Innovation & Business Development:

1. Offer creative ideas in client discussions and internal projects.
2. Support senior team members in design initiatives and client proposals.
3. Contribute to business development activities and bids.

Qualifications

What We're Looking For:

1. A proactive and enthusiastic Digital Hybrid Experience Designer (User Experience, User Interface, User Research) with a passion for creating user-centred designs.
2. Comfortable working across all PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
3. Strong storytelling and presentation skills to articulate design decisions effectively.
4. Ability to work independently on design tasks while seeking guidance when needed.
5. A keen eye for detail and a willingness to learn and grow within a fast-paced environment.
6. Excellent communication skills and the ability to build strong relationships with both clients and peers.
7. Eagerness to contribute to internal digital design initiatives and stay updated with industry trends.

If you're looking to expand your career in Digital design and work on impactful projects, with clients such as NHS, global banks or private and innovative consumer-facing household names, we’d love to hear from you!

Hybrid Working

We believe in collaboration and are guided by our client's work and needs; however, we value flexibility too. Our hybrid working model lets you balance work and life, with most roles requiring at least three days a week in the office or on client sites. Your schedule will be shaped by your role, team needs, and discussions with your manager to ensure the right mix of face-to-face and independent work.

Our Recruitment Process: What to Expect

Our interview process is designed to get you meeting number of people across the team you'll work in, and apply your designs and consultancy skills.

Intro Call with the Talent Team (20 mins)

If your skills and experience match what we are looking for, our talent team will reach out to arrange an introductory call, to get to know you better and ask you a few questions. If we believe you're a good fit, you'll be invited to a first-stage interview. This call also gives you the chance to learn more about us.

First-Stage Interview (45 mins)

Our initial interview is a conversational 45-minute session aimed at understanding your background and experience. You'll have the opportunity to discuss a recent project, showcasing your approach and process.

Portfolio Review (45 mins)

During the portfolio review, you'll present 2-3 projects to members of our team. Walk us through how you tackled each project, the decisions you made, and the impact of your work. We want to understand your process and how you operate.

Making a Decision

After the interview process, our hiring team will convene to discuss feedback and make a final decision. We strive to get back to you as quickly as possible.

Our recruitment process typically takes around three to four weeks. You will have a dedicated member of our Talent team to support you throughout the journey. We are committed to accommodating any reasonable adjustment requests to make the interview process more accessible. Please let us know how we can assist you.

Additional Information

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work. We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge, and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds, identities, and minds, embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity – bringing ingenuity to life.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)

We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [e-mail]

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