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IT Support Engineer - 2nd Line Support - Windows / Cisco / VMware

W Talent

Peterborough

On-site

GBP 80,000 - 100,000

Today

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An excellent opportunity awaits an experienced IT Support Engineer to provide 2nd line support for a diverse range of IT challenges. This role, based on-site, requires strong expertise in Windows servers, networking technologies, and Office 365. The ideal candidate will thrive in a dynamic environment, showcasing their troubleshooting abilities and excellent communication skills. Join a forward-thinking company where your contributions will enhance IT services and support, making a significant impact on client satisfaction and operational efficiency. If you're ready to take the next step in your IT career, this role is perfect for you.

3-4 years experience in IT support, focusing on 2nd line support.
Strong troubleshooting skills and ability to work independently.

Provide 2nd Line IT Support for desktop, networks, and server issues.
Manage and support virtualization technologies and Office 365.

Windows Server (2016, 2019, 2022)

Microsoft Active Directory

Networking Technologies

Office 365

Azure

VMware Administration

Hyper-V Administration

PowerShell

Communication Skills

Time Management

W Talent Peterborough, England, United Kingdom

Base pay range

This range is provided by W Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Excellent opportunity for a suitable experienced IT Support Engineer, with at least 3-4 years experience, to provide 2nd Line IT Support for a client based in Market Deeping, Lincolnshire.

The role is very diverse, so the applicant must be confident on desktop, networks and server support, virtualisation technologies as well as Office 365.

This role is based on-site, Monday to Friday, so you will need to live within a commutable distance to Market Deeping.

Required Skills

Strong knowledge of Windows server (2016, 2019, and 2022)
Microsoft Active Directory and Exchange experience
Knowledge of networking technologies including VLAN’s, routing protocols, VPN’s, firewalls, DHCP, DNS and switch configuration
Experience and understanding of backup solutions and day-to-day management
Office 365 and Azure experience including exchange online setup, SharePoint data structure
Logical and methodical troubleshooting skills
Administration of VMware and Hyper-V platforms
Experience in provisioning VOIP devices
PowerShell knowledge especially around Office 365 and Azure
Strong ability to communicate well with other people
Good timekeeping and self-management skills
Ability to work on your own initiative and to tight deadlines
Able to create detailed documentation
Clean UK Driving licence

Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting and Staffing and Recruiting

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