Security Support Manager / Remote / Utilities

Opus Recruitment Solutions; Greater London; Remote; GBP 80,000 - 100,000

Job description

Security Support Manager / Remote / Utilities

Security Support Manager / Remote / Utilities / SC Clearance

One of Opus’ clients is on the lookout for a Security Support Manager to head up their existing team in their Security Engineering department. This department helps provide security services for the wider set of companies that lie within the group and is integral for the company to reach its set of goals over the next 3 years.

Your role will ensure that critical systems and customer data are as secure as possible whilst also running a team of security engineers.

Some of your key responsibilities will involve:

• Team Leadership: Manage and mentor a team of technical support engineers, driving their professional development and optimizing team performance.
• Customer Support: Oversee the resolution of customer inquiries, requests, and incidents related to our security services, ensuring timely and effective support.
• Service Standards: Implement and maintain security assurance standards to govern our service delivery processes.
• Service Development: Collaborate with service delivery teams to develop and enhance security support capabilities and service offerings, including refining service level agreements (SLAs).
• Performance Measurement: Establish and track key performance indicators (KPIs) to measure team performance and drive continuous improvement.
• Service Transformation: Lead the transition from an internal security function to a dedicated internal security service provider.
• Security Control Enhancement: Contribute to the development and testing of security controls, driving improvements in our overall security posture.

Required Skills and Experience:

• Proven experience managing a technical security team within a large, complex, and regulated environment.
• SC clearance or ability to undergo the vetting.
• Strong understanding of enterprise security engineering controls.
• Experience managing engineers responsible for maintaining technical platforms or providing support services.
• Familiarity with advanced security technologies (e.g., advanced network security, cloud security platforms, vulnerability management tools) is advantageous.
• Experience in generating reports and compiling KPI data for executive audiences.
• Experience using service management platforms and project management tools.

Benefits include:

• Salary up to £65,000
• 28 days holiday
• Up to 15% pension employer contribution
• 5% bonus
• Remote working with the occasional visit to their office once or twice a month
• And more

If this is of interest to you or anyone you know, please apply or send a copy of your CV to [e-mail] and we can arrange a chat.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology and Engineering

Industries

IT Services and IT Consulting, IT System Training and Support, and Computer and Network Security