Sales Associate, New Bond Street (FTC until March 2025)

Sales Associate, New Bond Street (FTC until March 2025)

London, LND, GB

Fixed Term

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.

Sales Associate, New Bond Street

HOW WILL YOU MAKE AN IMPACT?

As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develop your client portfolio. You also participate in the daily boutique operations.

• Ensures a unique and exceptional client experience during a sale.
• Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
• Adapts according to client(s) needs and motivations.
• Strives to always improve and surprise the client(s).
• Deals with ease during negotiations and objections.
• Transmits the passion and values of the Maison.
• Acts as the privileged contact for the client(s) in case of After Sales.
• Meets individual and boutique targets, both quantitative and qualitative.
• Cultivates strong client relationships and develops client loyalty.
• Efficiently develops the client portfolio.
• Executes targeted CRM actions.
• Participates in client events and acts as an Ambassador of the Maison.
• Respects all brand and boutique policies and procedures.
• Participates in inventories.
• Participates in the set up and breakdown at opening and closing of the boutique.
• Participates in the implementation of Visual Merchandising guidelines.
• Assists with special projects when requested.
• Undertakes administrative tasks and stock room related tasks when required.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• A proven track record of successful achievement within a luxury retail environment.
• A sales-oriented, target-driven background.
• Experience of dealing effectively with different nationalities and cultural backgrounds.
• Fluent in English; ideally one or more relevant touristic languages (European; Arabic; Chinese).
• IT literate.
• A strong communicator with empathy and good interpersonal skills.
• Result and action-oriented with a strong entrepreneurial mindset.
• Team player with empathy and strong interpersonal skills.

HOW DO WE KEEP YOU SMILING?

As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility, and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call.

2nd Stage – Interview with the Deputy Boutique Manager for Cartier.

3rd Stage – Interview with the HR Manager for Cartier.

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in jewellery, watches, and writing instruments. Cartier joined the Group in 1988.