Client Data & Reporting Administrator

First Group; Accrington; Hybrid; GBP 25,000 - 35,000

Job description

First Travel Solutions (FTS) is currently seeking a Client Data and Reporting Administrator to join our team in Accrington. This is a hybrid role and is a 12-month fixed term contract.

Reporting to the Client Data & Reporting Manager, the successful candidate will provide proactive account support to the FTS business in the delivery of FTS contracts, ensuring invoices, backup reporting and aged debt are managed effectively.

You will act as a point of contact between FTS internal teams, Finance, Accounts Payable and 3rd party partners to ensure invoice accuracy and management.

Working closely with FTS teams, Finance and Accounts Payable you will ensure all tasks are completed within period and risks are identified and accruals are communicated in a timely and robust manner.

Key Responsibilities

1. Raise client invoices at the relevant Client period end and ensure accuracy using relevant data sets.
2. Ensure all pricing is uploaded to all FTS systems where relevant to ensure accurate period end invoicing and work with other departments/teams to close any gaps.
3. Create and provide backup reporting where required to support the client invoicing process.
4. Create and maintain financial trackers as required to ensure invoice accuracy and to support the reporting requirements.
5. Manage aged debt with clients as required and feed into the credit control process to secure timely payments.
6. Manage the intercompany invoicing process.
7. Record and track accruals and ensure Finance are aware of these from a P&L perspective.
8. Support the FTS business in the ordering of office related items.
9. Raise PO's where relevant for supply of goods.
10. Provide analysis of financial data to support the client account teams and wider FTS business as required.
11. Manage the taxi permit and white ticket process.
12. Manage white ticket revenue payments taken on behalf of clients and ensure timely reimbursement in line with client contract SLA's.
13. Raise service credits in line with client contractual terms.
14. Provide support to the business as a whole when required.

Skills/Experience

1. Excellent interpersonal skills
2. Strong organisational skills
3. Solution focused
4. Excellent communication and writing skills
5. Computer literate in a variety of applications, specifically Excel
6. Commercial awareness
7. General knowledge of transport industry and geography.
8. Working cross functionally to achieve results.
9. Strong knowledge of Microsoft office suite.
10. Good analysis and interpretation of data

Rewards & Benefits

1. Your health is important to us which is why we offer Simply Health & Smart Health for you and your dependents at no cost to you! This offering includes cash back benefits across optical & dental as well as virtual GP appointments, mental health support and nutrition and fitness advice. Our EAP provision offers 24hr, 365 days a year mental health support.
2. We are also committed to your financial wellbeing, and we offer a platform with many discounts on high street brands and supermarkets etc.
3. Working at First you also receive discounted train travel for you and your family after 6 months service as well as a free bus pass.
4. Cycle to work scheme.
5. 25 days' holiday + bank holidays.
6. Pension scheme and chance to buy discounted First Group shares.
7. Flexible working.

We put a big focus on physical and mental wellbeing at First Bus. We recognise that anyone can be affected by the stresses and strain of work, or life outside it. You'll find a range of health-promotion initiatives, and you will have 24/7 access to our confidential Employee Assistance Programme.

Public transport serves everyone, whatever their differences. At First Bus, we want to be an employer open to you, no matter what your differences are. We aspire to be an inclusive organisation because diverse backgrounds, thinking and experiences bring so many benefits to our customers, communities and people. We welcome applications from all.

Applicants are advised that background checks will be conducted as a standard part of our recruitment process.