Japanese Speaking Inbound Operation Assistant

Japanese Travel Company is seeking for Inbound Operation Assistant

Location: City, Hybrid

Salary: 25K

Responsibilities:

1. Create/amend bookings
2. Arrange guide, coach, car, entrance ticket, restaurant etc.
3. Operation of the tours including emergency phone duty
4. Japanese language customer service desk
5. Register and maintain product information on dedicated systems
6. Create and update sales materials (website, social media etc)
7. Substitute Japanese language assistant for emergency

Requirements:

1. Customer service experience
2. Native level Japanese language in oral and written communication skills are necessary
3. Good English oral and written communication skills are necessary
4. Destination knowledge (UK, London) is preferred
5. Moderate computer literature – experience in working with Microsoft packages is desirable
6. Experience or interests in shooting & editing picture videos, posting them on SNS is preferred