Assistant Human Capital Manager (FTC till the end of 2025 - London)

Assistant Human Capital Manager (FTC till the end of 2025 - London)

Oliver Wyman is a global leader in management consulting. With offices in 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

Oliver Wyman is a wholly owned subsidiary of Marsh & McLennan Companies [NYSE: MMC]. For more information, visit www.oliverwyman.com.

The Opportunity:

As Assistant Human Capital Manager, you will be part of the HC Operations team that delivers proactive and business-focused HC advice and services for the UK and Ireland (a headcount circa 700).

This is a fixed term contract starting as soon as possible and lasting till the end of 2025.

The role has an employee relations focus, but other responsibilities include performance management support, program, policy and procedure development and implementation. The role entails working closely with the MMC shared service providers for payroll and benefits escalations.

The hours for this role are 9am-6pm, including one hour for lunch.

This is a hybrid role that will require a presence in the London office at least 3 days per week.

Key Responsibilities:

• Consulting with management/stakeholders and providing support and daily HC guidance.
• Providing counsel on complex employee relations issues.
• Providing HC policy guidance.
• Being the point of escalation for the HC Coordinators and the HC Generalist on complex issues.
• Documentation and letter writing.
• Working closely with the MMC shared service providers for payroll and benefits, supporting the HC Operations team in resolution of escalated queries.
• Conducting exit interviews and reporting on findings from these interviews.
• Updating Policies & Procedures as needed.
• Supporting internal and external audits.
• Supporting HR leadership on projects as required.

Required Experience:

• Previous Human Resources Generalist experience is essential.
• Previous experience working in a professional services environment preferred, but experience from another large company will also be considered.
• Ability to be productive, flexible, and to simultaneously manage multiple project priorities in a complex, performance-driven environment.
• Educated to at least Bachelor’s degree level; ideally CIPD qualified.
• Strong proficiency in Microsoft Office, particularly in Word, Excel, and PowerPoint is required.
• Experience in Workday is desirable.
• Team Management experience is nice to have.

Your Skills and Attributes:

• Driven to provide a high level of service in a fast-paced environment.
• Effective in both autonomous and team environments.
• Strong client relationship skills; ability to establish positive, cooperative working relationships, both internal and external.
• Strong written and verbal communication skills, good problem-solving skills, and professional judgment.
• Self-starter with a strong work ethic and ability to work with minimal oversight.
• Ability to professionally represent the department and the company and serve as a role model to all employees, exemplifying Oliver Wyman Values.

Why join us at Oliver Wyman?

At Oliver Wyman, we lead with heart - we love what we do and have fun while we do it! We also strive for breakthroughs by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions. If you share these values and want to work as one and own our impact at the same time, be brave and achieve the amazing with us!

• We’re individuals who are self-starting, motivated, energetic, and entrepreneurial about what we do.
• We have the common aspiration to have an impact, leave a legacy, and change the world. We have no interest in running a steady-state business; we want to build, grow, and shape the environment around us.
• We value an environment where every member of Oliver Wyman is encouraged and expected to voice his or her opinion.
• We believe that to create a true meritocracy we need to remove artificial barriers to opportunity.
• We value people whose lives balance work and non-work activities because we believe they are both more interesting colleagues and are able to make better contributions to the Firm.
• We push ourselves hard to deliver excellence, but we also work to extract the maximum benefit from the flexibility of a project-based business. We provide the ability to take career breaks for personal or family reasons. We fundamentally value each other’s time and are sensitive to how it is used. We are an output not input-based culture, have respect for people’s personal decisions, and believe that one's workload must be sustainable. We seek balance for ourselves and our colleagues.

To learn more, please follow us on Facebook, LinkedIn, or Twitter: OliverWyman. www.oliverwyman.com/careers

Marsh & McLennan Companies and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

Seniority level

Mid-Senior level

Employment type

Temporary

Job function

Human Resources

Industries

Business Consulting and Services