Medical Receptionist –...

Primarycare24; Liverpool; On-site; GBP 10,000 - 40,000

Job description

Do you have customer service and administration experience? Are you looking for flexible hours around your other commitments?

An exciting opportunity has arisen to join Primary Care 24 (PC24) as a Bank Medical Receptionist. You will be working as part of the wider operational team to provide the “front-of-house” service, including welcoming patients and visitors, understanding and interpreting patients’ needs, and resolving queries where possible.

Key Responsibilities

You will provide a responsive, courteous, calm and efficient service at all times, to enable and support patient care. You will respond to circumstances with a positive and flexible approach.

We recommend that prospective candidates read around the subject and have a basic understanding of the service provided by Primary Care 24, and the geographical footprint it operates within prior to applying for the role.

The post holder is required to have excellent verbal and written communication, organisation and customer service skills, and the ability to work as part of a team and independently. A high level of computer literacy and attention to detail is also required.

About You

• Literacy and numeracy skills at GCSE level C or equivalent
• Ability to work flexibly across the week
• Possess excellent communication skills
• Patient-focused and professional at all times
• Able to problem solve and think clearly in pressured situations
• Good IT skills including the use of Microsoft packages
• Experience of working to policies and procedures
• Experience of using EMIS (desirable)
• Experience of working in a healthcare environment (desirable)

What’s on Offer?

• Bank Contract
• £11.55ph
• Medical Practices located across Liverpool & Sefton
• Ad hoc Additional Shifts available on request
• Shifts are 5.5 hours from 7:45 to 13:15 or 13:00 to 18:00

About Us

Primary Care 24 (PC24) is a not-for-profit social enterprise established in 2004, delivering NHS contracts exclusively.

The majority of our surplus is reinvested in patients and staff. We believe that primary healthcare should be accessible for everyone and are committed to delivering the best quality care we can, challenging social exclusion and working locally, where and when we can, to support our communities. We combine the best of the NHS with social enterprise innovation, developing solutions for NHS primary care and caring for our clinicians so that they can, in turn, care for our patients.

This vacancy may close before the closing date if the recruiting manager deems sufficient applications have been received. Therefore, it is advised to complete your application as early as possible to avoid disappointment.