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Strategic Accounts Lead - Retail

Just Eat Takeaway.com

London

On-site

GBP 100,000 - 125,000

Today
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Job summary

An established industry player is seeking a passionate team lead to spearhead their new retail vertical. This role involves collaborating with internal stakeholders to define the retail proposition, managing relationships with key brands, and leading a team of account managers. The ideal candidate will bring significant commercial experience from the non-food retail sector and a proven ability to drive account growth through strategic engagement. Join a dynamic and inclusive environment where your contributions will directly impact success and growth in a fast-paced market.

Qualifications

  • Significant commercial experience in non-food retail, ideally online.
  • Proven track record of successful team leadership and management.

Responsibilities

  • Drive and establish the new retail vertical and develop brand relationships.
  • Manage a team of retail account managers and oversee trading performance.

Skills

Commercial experience in non-food retail

Team leadership and management

Stakeholder management

Strategic thinking and planning

Communication and presentation skills

Job description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online food delivery platform, and our vision is to empower everyday convenience. Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role:

In the past 2 years, the Grocery & Retail Strategic Accounts team has become an essential part of our UK strategic objectives. We've forged impactful partnerships with leading brands, onboarding thousands of grocery sites nationwide. We’re now starting to build our Retail partnerships, having launched the likes of Boots and Card Factory this year. As a team Lead, you'll be pivotal in setting up this exciting new vertical for Just Eat. You’ll collaborate with internal stakeholders to help set ourselves up for Retail as well as manage a team of commercial account managers trading our key partners. We’re looking for a passionate team Lead who can bring non-food commercial knowledge to our business and own the relationships with our external brands, driving their success on the Just Eat platform.

These are some of the key ingredients to the role:
  • Provide the drive, momentum, and energy to help establish the new retail vertical on Just Eat and develop our external brand relationships to unlock growth opportunities.
  • Work closely and collaboratively with internal stakeholders (including Product & Tech, Delivery, Marketing, Operations and global Retail stakeholders) to shape and define our Retail proposition as we launch and establish this in the market.
  • Own the commercial management of a wide portfolio of Retail brands across categories including Pharmacy, Health & Beauty, Electronics and Petcare.
  • Define our annual business plan with these major branded partners, working with the Strategic Account Managers and Executives to generate ideas and input, and with the Head of Retail to ensure the plan covers the key business strategic objectives and overall functional goals.
  • Manage a team of retail account managers and executives, that look after the day-to-day management and trading performance of our brands, including commercial trading across price, promotion, and range.
  • Overall accountability for monthly, quarterly, and annual performance reviews with partners and the coordination of content and materials for Head of/Director level reviews.
What will you bring to the table?
  • Significant commercial experience within the non-food retail sector, ideally online, and expertise in key categories, including Pet, Pharmacy, and Health & Beauty.
  • Proven track record of successful team leadership and management.
  • Proven ability to grow accounts through increased engagement, identification, and implementation of win-win opportunities and strategic thinking and planning.
  • Ability to manage internal and external stakeholders, working cross-functionally to achieve success.
  • Demonstrable ability to communicate, present and influence credibly and effectively at all levels of organisations.
  • Track record of identifying challenges and resolving them with a positive commercial outcome.
At JET, this is on the menu:

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment. Fun, fast-paced and supportive, the JET culture is about movement, growth and about celebrating every aspect of our JETers. Thanks to them we stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

Are you ready to take your seat? Apply now!
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