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Programme Facilitator- Children & Young People

ENGINEERINGUK

England

Remote

GBP 26,000 - 27,000

7 days ago
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Job summary

An established charity is seeking a dedicated Children & Young People Support Worker to join their digital service team. In this home-based role, you will support children and young people who have experienced domestic abuse, providing vital assistance and guidance through innovative online tools. This position offers a full-time fixed-term contract with an opportunity to make a tangible difference in the lives of vulnerable individuals. You will be part of a passionate team committed to creating positive change and enhancing the wellbeing of those in need. If you are resilient, adaptable, and have a strong focus on customer service, this role is perfect for you.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Extra day off for your birthday

Pension with 5% employer contribution

Enhanced sick pay allowances

High Street discounts

Financial wellbeing hub access

Employee assistance programme

Ongoing training and support

Cycle to work scheme

Qualifications

  • Experience in supporting children and young people affected by domestic abuse.
  • Strong communication and relationship-building skills are essential.

Responsibilities

  • Manage an active caseload of children and young people affected by domestic abuse.
  • Provide high-quality support through online delivery of the CYP Recovery Toolkit.

Skills

Knowledge of domestic abuse

Excellent communication skills

Ability to engage and motivate young people

Sound IT expertise

Job description

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Sector: Charity and Not for Profit

Contract Type: Fixed term

Hours: Full Time

We have an exciting opportunity for a Children & Young People Support Worker (known internally as a Programme Facilitator-Children & Young People) to support our established and growing digital Children & Young People service WeMatter.

This is a home-based role, working 37.5 hours per week, on a fixed term contract until the end of December 2025.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, we'd love to hear from you...

County/Borough: Home based

Full time/Part time: Full time

Hours per week: 37.5

Work schedule: Monday to Friday 9am to 5pm.

Basic Salary: £26,010.00 per annum.

Allowances: Home Working

Contract type: Fixed Term

DBS required? Enhanced

End date (if fixed term): 31st December 2025

Police vetting required? No

Closing Date: 24/04/2025

Ref No: 6063

Documents:

  • Programme Facilitator JD.pdf (PDF, 169.96kb)

What we offer:

  • Flexible working options including hybrid working
  • 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
  • An extra day off for your birthday & options to buy or sell annual leave
  • Pension with 5% employer contribution
  • Enhanced sick pay allowances, maternity & paternity payments
  • High Street, retail, holiday, gym, entertainment & leisure discounts
  • Access to our financial wellbeing hub & salary deducted finance
  • Employee assistance programme & wellbeing support
  • Access to EDI networks and colleague cafes
  • Cycle to work scheme & season ticket loans
  • Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based (within England or Wales).

As a Children & Young People Programme Facilitator you will:

  • Hold an active caseload of children and young people who have experienced domestic abuse within the home
  • Be responsible for providing safe, high-quality and consistent support through the online delivery of the CYP Recovery Toolkit
  • Develop and maintain effective working relationships and promote effective communication between staff and other stakeholders.

You will need:

  • Knowledge of domestic abuse & its impact on children and young people
  • The ability to engage, build rapport and motivate young people
  • Excellent communication skills, both written and verbal
  • Sound IT expertise with the ability to use a range of software

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Company

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We have been a Stonewall top 100 employer since 2010 and placed highly in our sector in addition to being recognised as a ‘Top Trans employer’. We have also been ranked #39 of 100 organisations by the National Centre for Diversity.

To find out more about what equality, diversity and inclusion means at Victim Support visit our dedicated equality, diversity and inclusion page where you can access our EDI policy, EDI strategy and information about our staff and volunteer EDI networks.

Each year we have around 300 job opportunities in England and Wales, in both frontline offices and supporting areas. In frontline jobs you work directly with victims, witnesses and volunteers. In supporting jobs, you work in areas such as bid writing, policy and research, fundraising, communications, information systems, human resources and finance.

Our people are motivated by teamwork, our values and our vision. We strive to deliver the best services to the community while you build your career with us. We offer a range of benefits, a flexible working environment, and opportunities for training and development.

If you have any questions about our current vacancies or would like to receive any of our documents in an alternative format, please email recruitment@victimsupport.org.uk.

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