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Customer Service Advisor

Burton Bolton & Rose Recruitment Services Ltd

Borehamwood

On-site

GBP 22,000 - 28,000

Full time

30+ days ago

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An established industry player is seeking a Customer Service Advisor to provide exceptional service and support to clients regarding their insurance needs. This role involves handling inquiries through various channels, providing quotations, and ensuring customer satisfaction. If you thrive in a customer-focused environment and enjoy engaging with clients, this opportunity offers a dynamic and rewarding career path. Join a team that values dedication and offers the chance to make a real impact in the insurance sector.

Erfahrung im Kundenservice ist von Vorteil.
Kenntnisse im Umgang mit Versicherungspolicen sind nützlich.

Erster Ansprechpartner für Kundenanfragen zu Versicherungsprodukten.
Bearbeitung von Anfragen über verschiedene Kommunikationskanäle.

Kundenservice

Kommunikationsfähigkeiten

Versicherungskenntnisse

Verkaufskompetenz

Keine spezifische Ausbildung erforderlich

If you are looking for a varied customer focused position then this role for a Customer Service Advisor will really suit you.

Some of your duties will include:

Providing a first class service to customers in relation to all their insurance needs
Responding to incoming enquiries, out-bound calls, emails and live chat
Handling a range of enquiries relating to specialist insurance products
Providing quotations for customers in order to secure new business
Securing policy renewals and working to maximise retention rates
Processing mid-term adjustments and cross-selling other relevant products

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