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Service Administration Assistant (Forklift Trucks)

Alexander James Recruiting Ltd.

Chesham Bois

On-site

GBP 27,000

Full time

27 days ago

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Job summary

An established industry player is seeking a Service Administration Assistant to join their expanding team. This role offers a competitive salary and a team bonus scheme, making it an attractive opportunity for experienced admin professionals. You will support the Service Supervisor with various administrative tasks, be the first point of contact for service support calls, and log all service calls for material handling equipment. If you are proactive and eager to develop your career in a supportive environment, this position could be the perfect fit for you.

Benefits

Competitive salary up to £27,000
Bonus opportunity
25 days holiday + statutory
Pension Scheme
Death in Service Benefit

Qualifications

  • Experience in an administrative role, ideally in material handling or related industries.
  • Proactive and versatile individual looking to develop their career.

Responsibilities

  • Support the Service Supervisor with administrative tasks.
  • Log and record all service calls for material handling equipment.
  • Plan and distribute service repairs to Engineers or Sub-contractors.

Skills

Administrative Skills
Customer Service
Proactive Approach
Sales Assistance

Education

Administrative Qualification

Job description

Alexander James Recruiting is currently working with a well-established, expanding material handling company looking to recruit a new Service Administration Assistant for their head office in Amersham. With a competitive salary and a team bonus scheme, this is a great opportunity for an experienced admin professional interested in a new role.

Responsibilities
  1. Supporting the Service Supervisor with all administrative tasks
  2. Being the first point of contact for service support calls
  3. Logging and recording all service calls for material handling equipment
  4. Plan and distribute service repairs to Engineers or to Sub-contractors as required
  5. Prepare estimates and arrange follow-up work with Engineers / Customers
Requirements

The company has a preference for an individual with a background within an administrative role from material handling or a closely related industry such as plant hire, automotive, or powered access. The successful candidate would be a versatile individual who is looking to develop their career and is interested in assisting with some sales activity. You will be proactive in your approach and be able to work both on your own and as a member of a progressive team. The company also has a preference for an individual with an administrative qualification; however, this is not a necessity.

Benefits
  1. Competitive salary of up to £27,000
  2. Bonus opportunity
  3. 25 days holiday + statutory
  4. Pension Scheme
  5. Death in Service Benefit
The Company

Our client is a well-established supplier of material handling and various other related equipment. Having been founded nearly 20 years ago, they have gone from strength to strength and supply various products across the United Kingdom, including powered access and ancillary equipment in addition to one of the main forklift brands.

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