Cafe Manager

Green & Fortune Ltd.; London; On-site; GBP 25,000 - 35,000; Full time

Job description

We’re seeking a passionate and experienced Cafe Manager to oversee and manage the operational functions of our retail areas of our Interval Cafe at Rose Court. If you enjoy taking initiative, driving excellence, and building a positive and efficient team culture, this role is for you.

At Green & Fortune Cafés, we’re all about sustainable practices, fresh, seasonal dishes, and perfectly crafted coffee. As our Café Manager, you’ll be at the heart of the action, ensuring our customers have amazing experiences, supporting our wonderful team, and helping everything run smoothly in a lively, welcoming atmosphere. If you thrive in dynamic, fast-paced environments, and love taking initiative, we’d be absolutely thrilled to hear from you!

RESPONSIBILITIES:

1. Overlook the operations of the Interval Café and TCP (Tea and Coffee Points), as well as being a key support for the hospitality business for internal events.
2. Drive the business financially to ensure that targets are met.
3. Create and implement revenue growth strategies and product development.
4. Support and develop all retail teams.
5. Maintain awareness of market trends, understand forthcoming customer initiatives, and monitor what local competitors are doing.
6. Overlook financial reporting against retail budgets, labour, and variables. Analyse sales figures and forecast future sales.
7. Ensure health and safety protocols are followed, including food safety, accident reporting, and general maintenance.

REQUIREMENTS:

1. Previous experience in retail/cafe management, preferably in a hospitality setting.
2. Strong leadership and team management skills.
3. Ability to drive sales growth and improve profitability.
4. A passion for delivering high standards of hospitality and customer service.
5. Ability to work in a fast-paced and dynamic environment.
6. Exceptional communication and interpersonal skills.
7. Enthusiasm for learning and adapting to new tasks.

WHAT DO WE OFFER IN RETURN?

1. Company Sick Pay.
2. 50% discount in our restaurant and 25% off at our cafes.
3. Holidays increase with length of service.
4. Loyalty bonuses in line with the length of service.
5. One paid day off each year to get involved in any community or charity volunteering activity of your choice, as we believe in the power of giving back.
6. Retail, Grocery and Gym Discounts.
7. Cycle to Work Scheme.
8. Refer your friend scheme.
9. Learning and Development Portal and further education with apprenticeship programs.
10. G&F Support Scheme.
11. WeCare: 24/7 online GP, mental health support, Financial and legal wellbeing, get fit programmes, and many more for you and your family members.
12. Hospitality Action – Access to a confidential Employee Assistance Programme (EAP).

A LITTLE BIT ABOUT US

Since launching in 2008, Green & Fortune has established itself as an award-winning independent hospitality company operating across both retail and events. We operate in four iconic London venues that consist of Kings Place in Kings Cross, Sea Containers and Rose Court on South Bank and Central Hall in Westminster. This September 2024, we’re thrilled to unveil our fifth site; One Southbank Bridge. Hospitality is in our blood, and we truly care about our people. Hence, we aim to bring in people who care and are committed to making our customers happy. What's the next step? Just apply! We are eager to hear from you.

If this position seems suitable for you, do not hesitate to get in touch to receive the full job specification for the role.

We are fully committed to supporting individuals with disabilities in applying for our vacancies. If you have a disability and require support throughout the recruitment process, please contact our People team at [e-mail], and let us know what adjustments you may need. We appreciate every applicant who takes the time to submit their CV. However, due to the high volume of applications, only successful candidates will be contacted.Please note that you must be eligible to work in the UK.