Customer Experience Team Member

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Customer Experience Team Member, Bristol

Client: Unite Students

Location: Bristol, United Kingdom

Job Category: Customer Service

EU work permit required: Yes

Job Reference: 394ec1877631

Job Views: 77

Posted: 22.02.2025

Job Description:

The role

Come to Unite Students and flourish in a friendly, inspiring team! Be celebrated for being your true, talented self. Enrich lives with meaningful interactions and make a real impact. From helping a locked-out student get back into their room to recommending your favourite restaurant or organising a welcome party; the Customer Experience Team Member role will be extremely varied. Expect no two days to be the same!

What you’ll be doing as a Customer Experience Team Member:

1. Providing a welcoming front of house reception service
2. Conducting flat viewings, inspections, and leading sales conversations
3. Planning and running events for our students

What we’re looking for:

1. A caring, warm person with a positive attitude
2. An excellent communicator; as a Customer Experience Team Member you’ll be happy to chat to our students and answer their questions
3. You’ll also have great time management and organisational skills

What You’ll Get in Return:

1. A discretionary annual bonus so you can share in the company’s success
2. 25 days’ paid holiday and an annual holiday buying scheme, with 5 additional days awarded for long service
3. A generous pension scheme - employer contributions between 5% and 11% depending on how much you save
4. Various benefits to support your health and wellbeing including a Healthcare Cash Plan, an Employee Assistance Programme, a Wellbeing platform and a Gym benefit that you can share with your family and friends
5. Enhanced Family Leave including 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
6. Lots of other great benefits including an annual ShareSave scheme, Employee Life Assurance, a discounts portal and more!