Global Major Accounts Sales Manager- JCB Parts (12-month Maternity Secondment)

About the role:

As Global Major Accounts Sales Manager- JCB Parts, you’ll be responsible for managing and strengthening relationships with major global customers in order to achieve parts sales growth. You’ll be required to identify and pursue new business opportunities with existing and conquest accounts and develop strategies to maximize customer satisfaction and retention to drive aftermarket growth. This position requires a strategic thinker with strong commercial ability and proactive approach who can balance the demands of multiple accounts operating in multiple territories while maintaining a high level of attention to detail. You’ll be based at the JCB World Parts Centre in the UK and lead a small team of Major Account Regional Managers. This role is a 12-month maternity cover with potential for a full-time role thereafter.

What does this role involve day to day?

1. Develop and implement the aftermarket major account strategy to support key customers and dealers globally in order to deliver business growth.
2. Manage a portfolio of high-value, strategic accounts ensuring strong, long-term relationships and exceptional customer satisfaction. Understand and articulate customers aftermarket requirements and capabilities per region to provide a solution.
3. Collaborate with JCB Sales, Aftermarket teams and the dealer network to develop solutions and drive the necessary changes required to meet customers’ needs and growth objectives.
4. Prepare and deliver presentations and proposals to customers and dealers and negotiate contracts and agreements for new business opportunities.
5. Conduct market research to identify trends, opportunities for growth and competitor offering for all markets and feedback to the central teams.
6. Monitor and analyse parts sales performance and service metrics to identify and target opportunities.
7. Prepare, lead and host regular reviews with dealers and end customers.
8. Willingness to travel internationally as needed.

This will be suited to you if:

1. You have extensive experience and understanding of the Aftermarket (Service & Parts) preferably within the construction, agricultural or automotive industry.
2. You have experience managing a team.
3. You’re a strategic thinker and have the ability to create and implement long-term strategies for growth.
4. You have proven experience in global account management, B2B sales and managing complex solutions with large organisations across multiple regions.
5. You have excellent communication, negotiation, and presentation skills, with the ability to interact with customers and internal stakeholders at all levels and across business functions.
6. You’re solution orientated and results driven.
7. You’re commercially aware with a consistent record of achieving sales targets and driving business growth.

What happens next?

Ordinarily, our Resourcing Team reviews and shortlists CVs. If shortlisted, you’ll speak to one of our Recruiters to discuss the role further. Our interview process usually consists of an initial team’s interview followed by an in-person interview. We’ll keep in touch throughout the process but if you have any questions, please get in touch at recruitment@jcb.com.

What’s in it for you?

This is your chance to join a company that values expertise not only in rewards but also in real employee care. At JCB you don’t just get a competitive salary, 33 days’ holiday and access to our company pension—you can also use our onsite gym, in-house doctor, dentist and visiting optician. We have an ULEV car scheme available for our employees too. Then there’s the JCB Rewards Hub, which gives you discounts with high street retailers. Feel like biking to work? There’s our Cycle to Work Scheme.

We value diversity and welcome applications from candidates from all backgrounds.

We’re committed to ensuring our recruitment process is fair and inclusive. If you face any accessibility challenges with your online application and require additional support, you have the option of speaking to a member of our Recruitment Team who can support you to complete an application in an alternative format. If you would benefit from this support, please email recruitment@jcb.com, and a member of the team will be in touch.

Recruitment Agencies: JCB does not accept any speculative approaches to present candidates for advertised vacancies.