VP, Product Management

Outseer; Bracknell; On-site; GBP 60,000 - 80,000

Job description

At Outseer we are empowering our customers to liberate the world from digital fraud. Our market-leading enterprise fraud and authentication platform is used by thousands of financial institutions around the world to protect millions of customer accounts and billions of transactions annually. Leveraging proven data science, including our proprietary consortium data, our customers use our risk-based, machine learning platform to deliver the highest fraud detection rates, lowest false positive rates, and lowest customer intervention in the industry. We stop fraud, not customers. See what others can’t at outseer.com.

What you’ll achieve:

As Vice President of Product Management at Outseer, you will lead, inspire, and develop a talented team to create impactful products that drive business growth and solidify our position as an industry leader. Acting as a product strategy thought partner to the CTO, you will bring a relentless focus to aligning technical innovation with market demands, ensuring priorities remain clear and high-quality solutions are delivered at speed.

In this role, you will excel as an Outcome Strategist, driving strategic alignment and thoughtful prioritization to achieve exceptional results. With a strong focus on fraud detection and prevention, prior experience in the fraud domain is a key requirement. You will work closely with customers and internal stakeholders to align roadmaps with business objectives, harness market insights, and deliver a seamless end-to-end product experience that drives meaningful impact.

• Inspire, Lead, and Grow: The Vice President of Product Management at Outseer inspires, leads, and nurtures a talented team of product management professionals, fostering creativity and innovation to bring products to life in meaningful way for our industry.
• Point of View: Demonstrates expertise in the domain by understanding industry trends, challenges, and competitive opportunities, applying this knowledge to shape strategic initiatives.
• Shape Product Strategy: Leverages expertise in product design, operational leadership, fraud management, and people management to help shape Outseer’s product strategy, ensuring software is developed at high velocity and meets top-quality standards. Ensure alignment between product priorities, roadmaps, and the needs of the financial and fraud prevention market.
• Deliver a Great End-to-End Experience: Apply your deep understanding of fraud prevention to create products that address market needs. Ensures consistently excellent end-to-end experience for all personas relying on Outseer’s software, contributing to business growth and success.
• Product Expertise: Acts as an expert user of Outseer’s products, ensuring a world-class experience that effectively addresses the needs of all users.
• Build and Scale Teams: Builds and scales a world-class team of product managers and leaders, defining and executing product strategy through them.
• Collaborate Cross-Functionally: Collaborates with key partners and stakeholders, including architecture, Sales, Pre-Sales, Engineering, Product Marketing, and Services, to define product direction and continue building innovative, customer-loved products.
• Foster a Collaborative Culture: Inspires and motivates the product management team while embodying Outseer’s values of a welcoming, diverse, collaborative, and inclusive work environment.
• Understand Strategic Value: Deeply understands the market opportunity and strategic value of Outseer’s product offerings, using this insight to define KPIs and growth plans for the organization.
• Manage Tough Decisions: Lead through ambiguity and change, making difficult decisions to ensure alignment with business priorities, especially around resource allocation and strategic pivots.
• Customer-Centric Focus: Partners with the Services team to ensure customer satisfaction, addressing concerns in a timely manner and driving product improvements based on customer feedback.
• Ensure High-Quality Delivery: Oversees the efficient delivery of high-quality products on time and within budget, maintaining a focus on operational excellence.
• Define Roles and Responsibilities: Establishes clear roles and responsibilities within the team to enable efficient decision-making and a balanced approach to strategic goals, customer needs, and product quality.
• Growth – Oriented Strategy: Continuously highlighting the need for data-driven decision-making to capture and leverage market opportunities.
• Collaborate closely with engineering leadership: to challenge assumptions, foster a culture of continuous improvement, and ensure alignment between product vision and technical execution. Partner with engineering teams to implement processes that balance innovation with delivery speed while maintaining technical excellence and reliability.
• Change Management: experience with change management frameworks and how to methodically effect change in people, process or systems using sound change management principles and a project management mindset.

Desired Requirements

• Bachelor’s degree required / MBA preferred.
• Minimum of 15+ years in senior product management leadership roles, including managing leaders, and recent experience in the B2B Fraud or Payments SaaS industry.
• Prior experience in the real-time fraud detection and prevention, authentication and cybersecurity domains is required.
• Lead a high-performing, globally distributed team supporting the Product Management practices working with engineering teams using Agile/SAFe practices to support rapid delivery to meet evolving market needs.
• Proven product strategist & thought partner.
• Proven track record of relentless focus on delivering high-impact products that align with business goals, meet customer needs, and drive measurable outcomes.
• Experience managing global product management teams and making tough decisions around product direction and prioritization.
• Growth Mindset: demonstrate experience with scaling product management frameworks, enabling teams to adapt to rapid growth and changing market dynamics.
• Proven success in attracting and retaining top talent from diverse backgrounds.
• Track record of scaling Product Management organizations and deep understanding of the organizational design and change management needed to lead through successful growth.
• Proven success as a partner and collaborator who prioritizes the success of the team over individual aspirations.
• Track record of driving pace of innovation, leveraging iterative, test-driven approaches to accelerate time-to-market while maintaining product excellence.
• Entrepreneurial spirit, priding yourself on getting things done with a high level of quality.
• Previous experience designing and building software products at scale.
• Deep understanding of the Fraud and Financial Industry applications.

Desired Behaviors

• Strategic Thinking: Demonstrates strategic thinking by understanding the market, anticipating future trends, and leveraging this knowledge to create a competitive advantage. Sets the strategic direction based on a comprehensive understanding of the business landscape.
• Strategy Translation: Converts the strategic agenda into actionable bi-annual corporate goals and key performance indicators. Ensures alignment between the strategic vision and the operational objectives of the organization.
• Change Leadership: Recognizes strategic opportunities for change, acts as a change champion, and inspires others to embrace and drive change. Sets the direction and pace of change initiatives, fostering a culture of continuous improvement and innovation.
• Effective Decision-Making: Makes sound and timely decisions by integrating stakeholder views and expertise. Considers multiple perspectives and articulates decisions clearly to achieve targeted outcomes aligned with the organization's strategic goals.
• Talent Development: Maximizes the capabilities of Outseer by developing the potential of employees at all levels. Creates a culture of continuous learning and innovation, providing opportunities for growth and enabling employees to reach their highest potential.
• Future-Oriented Collaboration: Builds a shared future by actively seeking and valuing opinions and inputs from employees. Establishes communication systems and flows that promote open dialogue and collaboration, fostering an environment of trust and engagement.
• Strong Communication: Over-communicates by providing a strong vision that inspires confidence in the future. Effectively communicates the company's vision and goals, motivating employees to work towards achieving them.
• Ethical Conduct and Competence: Displays ethical character and competence, acting with integrity and intent. Creates a culture that fosters high ethical standards and holds individuals accountable for their actions.
• Role Modelling: Sets a positive example as a role model, displaying high levels of commitment and energy. Demonstrates the organization's core values and sets high standards of behavior, inspiring others to follow suit. Exemplifies collaboration and teamwork as a core leadership value.
• Relentless Focus: Demonstrates an unwavering commitment to achieving product and business goals, even in high-pressure scenarios.
• Adaptability: Thrives in a fast-paced environment, readily pivoting strategies and structures in response to evolving market demands.
• Pace of Innovation: Leads iterative and test-driven approaches, minimizing time-to-market while ensuring quality and impact.

Outseer is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Outseer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Outseer will not tolerate discrimination or harassment based on any of these characteristics. Outseer encourages applicants of all ages.