Junior Broker & Administrator

Our client is a well-established Heathrow freight forwarding agent who has an exciting new role available based out of their Slough Contract Logistics Centre for a Cross Border Administrator. The successful candidate will have good communication/customer service ability, IT skills (Word/Excel), and excellent verbal/written English together with a 5-year steady employment/education record and a clear DBS check.

Reporting to and partnering with the Cross Border Manager and the team, you will support an international department to ensure robust customer services are achieved in line with the strategic direction of the department.

Employment Terms:

Position Title: Cross Border Administrator / Junior Broker

• Reports to: Cross Border Manager
• Location: Slough
• Full Time / Part Time: Full Time (post probation weekends 1/3 on a rota and some hybrid working)
• Contract Type: Permanent
• Department: Contract Logistics
• Salary: Neg DOE
• Hours: 09:00am - 5:00pm with some weekend work on rotation

RESPONSIBILITIES:

• Booking in/booking out of cross border orders
• Operational work to ensure that shipments are moved as planned
• Working with the team to get shipments moving
• Entering and sorting data in Excel ensuring that KPIs are visible
• Preparing for customs entries
• Bulk upload of documents and/or entries
• Submitting export customs entries to customs using the customs system
• Creation of T1s
• Liaising and communicating with external and internal customers
• Invoicing administration
• Ensure all information is entered into the system and communicated to relevant personnel

Experience/Technical Abilities:

• Experience working in the logistics sector is desirable but not essential
• Excel knowledge, advanced desirable but not essential as training will be provided
• Excellent communication in English (verbal and written)

Personal Attributes:

• Effective communicator
• Accurate, independent, and focused
• Achiever
• Problem solver
• Must be able to multitask
• Ability to work in a challenging and dynamic environment as a team player
• Confident