Store Manager

Hays Business Support
London
GBP 35,000
Job description

Job Title: Store Manager
Location: West London

Salary: £35,000 per annum, with potential for bonus

Job Type: Full-time, 5 days a week in the office

Interview Process: 2-stage interview

About the Company: A prestigious menswear store located in West London, renowned for exceptional quality and bespoke tailoring services. The company is committed to excellence and customer satisfaction, establishing itself as a leader in the industry. They are seeking a dedicated and experienced Store Manager to join their team and contribute to their continued success.

Job Description: The Store Manager will be responsible for overseeing the daily operations of the store, ensuring a high level of customer service, and driving sales. This role involves leading and motivating a team of sales associates, managing inventory, and maintaining the store's visual standards.

Key Responsibilities:

  1. Lead and manage the store team to achieve sales targets and deliver exceptional customer service
  2. Provide expert advice on menswear styles, fits, and fabrics
  3. Maintain a high level of product knowledge to support and train staff
  4. Oversee inventory management, including stock replenishment and loss prevention
  5. Ensure the store is clean, organised, and visually appealing
  6. Handle customer enquiries and resolve any issues promptly and professionally
  7. Monitor and analyse sales performance, implementing strategies to drive growth
  8. Conduct regular team meetings and training sessions
  9. Collaborate with senior management on store operations and marketing initiatives

Requirements:
  1. Previous experience in a retail management role, preferably in the fashion or luxury goods sector
  2. Strong leadership and team management skills
  3. Excellent communication and interpersonal skills
  4. Proven ability to drive sales and achieve targets
  5. Strong organisational and problem-solving abilities
  6. Passion for fashion and tailoring
  7. Flexibility to work 5 days a week in the office

Benefits:
  1. Competitive salary of £35,000 per annum
  2. Potential for performance-based bonuses
  3. Professional development and training opportunities
  4. Collaborative and supportive work environment

Application Process: Interested candidates are invited to submit their CV detailing their relevant experience and why they are interested in joining the team. The interview process will consist of two stages: an initial interview and a final interview.
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