Broker Operations Technician

Country: United Kingdom of Great Britain and Northern Ireland

Creation Date: 17-Feb-2025

Employment Type: Permanent

Employment Type: Full time

Ref #: 1234571376

Description & Requirements

Role Title: Broker Operations Technician

Department: Business Support

Team: Broker Operations

Location: London

Type: Permanent

About the Role:

The Broker Operations Technician will be responsible for delivering a full range of broker support services to the business community and liaise with internal teams to facilitate business through Liberty Syndicate. This includes but is not limited to:

• Preparation and processing of LPANs, LCCFs, bordereaux, treaty statements and associated documentation
• Processing through Xchanging
• Supporting new business development activities
• Supporting other sections within Business Support as needed.

About the Department & Team:

The team is responsible for providing a pathway for the transaction of business between overseas offices and the syndicate, direct clients and the syndicate, and between LSM and Xchanging. It also provides the broking interface to support the transaction of facilities for third-party coverholders, the Service Company Underwriting Authorities, the placement of outwards reinsurance, and the placement of intra-group business underwritten by LSM. Facilitates the production of technical transactions via Xchanging for payments settled direct.

Key Responsibilities:

• Preparation and processing of LPANs, LCCFs, bordereaux, treaty statements and associated documentation
• Liaise with underwriters, coverholders, direct clients and Xchanging
• Supporting new business development activities
• Supporting other Business Support activities as needed

Skills and Experience:

• Lloyd’s/London Market experience preferred in a similar or broker back up role.
• Solid technical knowledge of binding authorities/lineslips, BDX, Xchanging systems and services, and Excel preferred.
• Excellent verbal and written communication skills and the ability to professionally and confidently interact with a diverse group of executives, managers, and subject matter experts.

About Liberty Specialty Markets (LSM)

Liberty Specialty Markets is part of Global Risk Solutions and the broader Liberty Mutual Insurance Group, which is a leading global insurer. We offer a breadth of world-class insurance and reinsurance services to brokers and insureds in all major markets.

Our people are key to our success. That is why "Put People First" is one of the five Liberty values which unite us as a global organization. We bring this to life for our colleagues through:

• Offering a vibrant and inclusive environment and committing to their career development.
• Promoting diversity, equity, and inclusion (DEI). Our Inclusion Matters framework and employee-led networks strengthen the diversity of our workforce and our inclusive environment.
• Reinforcing that collaborating together to share our unique perspectives helps us make better decisions, deliver innovative solutions, and pursue our ambitious goals.
• A supportive culture, which includes promoting a healthy work-life balance and working flexibly.

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