Retail Supervisor at Deichmann (20 hrs weekly)

Are you a motivated and experienced retail professional looking for a rewarding part-time opportunity? Deichmann, Europe’s leading footwear retailer, is seeking a dedicated Retail Supervisor to join their team in Middlesbrough. This 20-hour per week role offers a fantastic chance to contribute to a successful and fast-paced retail environment. If you have a passion for customer service and a proven track record in team leadership, we encourage you to apply.

This role requires a proactive individual with a positive “can-do” attitude. The successful candidate will be able to effectively take direction from management regarding additional tasks and duties, ensuring the smooth operation of the store. Previous supervisory experience is essential, including responsibilities such as cashing up and banking. Strong interpersonal and communication skills are vital for interacting with both customers and colleagues.

If you are a self-motivated team player with the necessary skills and experience, this could be the perfect opportunity for you.

Salary: £12.64 per hour

Job Type: Part Time

Location: Middlesbrough, England, UK

About the Role

Purpose:

Deichmann are seeking an enthusiastic and passionate Retail Supervisor to join the team in our Middlesbrough store.

You will be offered a competitive hourly rate of up to £12.64 per hour + non contractual, hourly sales commission.

At Deichmann, our Retail Supervisors play a vital role in supporting the store management team and delivering an exceptional shopping experience to our customers.

This is a part time, permanent position and you will be contracted to work 20 hours per week.

Responsibilities

Key activities:

• Lead and supervise the store team in the absence of the Store Manager.
• Open & close the store, including cashing up and completion of associated administrative duties.
• Offer excellent levels of customer service and have a strong product knowledge.
• Lead by example, by recommending and promoting complimentary products with each sale.
• Assisting management in leading the team to achieve store sales targets and KPI’s.
• Support team members as and when required.
• Ensure that the store is correctly merchandised, product displays are refreshed and inviting to the customer.
• Process stock deliveries and store transfers.
• Deal with customer queries and complaints.

Personal characteristics:

• Able to take direction from management regarding additional tasks and duties.
• Previous supervisory experience including cashing up and banking.
• Self-motivated, with a positive, can do attitude.
• Ability to supervise, motivate, coach and work with a team.
• Strong interpersonal and communication skills.
• Willingness to approach and serve all customers.
• The drive to exceed monthly performance targets.
• Methodical approach to completing daily tasks – including stock SKU management.
• High levels of attention to detail.
• The ability to work both individually and as part of a diverse team.
• The commitment to work 20 hours per week and the flexibility to work any day (Monday – Sunday).