Are you an experienced Business Travel Consultant looking for a new opportunity? My client, a reputable Travel Management Company, is seeking an experienced Business Travel Consultant to join their team on a remote basis, or hybrid basis in the Bradford area. You will be working across a variety of dedicated accounts providing a high-end, high-touch service.
Key Responsibilities:
- To provide high-level customer service to all clients internal and external to the required SLAs and company standards.
- Assist with emergency actions, contingency plans, and out of hours requirements.
- Ensure client travel policies are adhered to correctly.
- To ensure all SLAs and KPIs are consistently met.
- Communicate with your manager and business manager regarding client activity, including any positive or negative behaviour, client complaints, etc.
- To develop and maintain effective working relationships with colleagues in the appropriate offices.
- Ensure that all administration team tasks, both internal/external, are of the highest standard.
- Assist with all reservations and aspects of travel, including air, hotel, rail, and car reservations and any other travel-related requests received via any client and partners.
- Offer travel advice for all types of scenarios.
- To be fully conversant in all operational working practices.
Experience Required:
- Proven advanced industry experience in all areas of travel management operations is essential.
- Fully confident in using GDS systems - Sabre preferred or Galileo.
- Excellent understanding of fares and ticketing, ideally to BA1/2 level or equivalent.
- Adept using Microsoft Office software.
- Extensive industry experience in all areas of the reservations process.
Working Hours & Package:
This is a remote role, working hours will operate between Monday - Friday with shifts between the hours of 8:30am-6pm. Salary dependant on experience and skillset is up to £30k, along with excellent benefits.
Interested?
To apply for the position of Business Travel Consultant, click 'apply' to submit your CV. This role is being managed by (url removed) / Tel: (phone number removed). Please note that only candidates who meet the shortlisted requirements will be contacted.
Job Info
Job Title: Business Travel Consultant
Company: [Company Name]
Location: Leeds, West Yorkshire
Salary: £28,000 - £30,000 Per annum Additional Company Benefits
Posted: [Date]
Closes: Jan 18th 2025
Sector: Other
Contract: Permanent
Hours: Full Time
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