Paid Search Optimization Manager (Viator)

TripAdvisor LLC; London; Hybrid; GBP 40,000 - 80,000

Job description

London, UK

About Viator

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. With 300,000+ travel experiences to explore—everything from simple tours to extreme adventures—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We are seeking a skilled Manager in Paid Search Bidding to manage the technical operations of our paid search program. You will be part of a dynamic and innovative team where autonomous decision-making, self-motivation, and flexible thinking are encouraged. You will play a crucial role in shaping the future success of the company.

In this role, you will join the Search Engine Marketing (SEM) bidding team, who own and manage the data-led systems that ensure we’re making the most out of our paid search advertising spend. Your role will be to ensure seamless operation of critical data integrations that power our paid search bidding strategies, as well as managing projects to enhance and develop our SEM program to deliver incremental revenue. This position combines expertise in SEM with an understanding of martech systems and database management. You will collaborate with data engineers, platform teams, and SEM analysts to maintain system reliability, identify opportunities for optimization, and drive innovation in our paid search infrastructure. This is a hands-on role requiring technical proficiency, problem-solving ability, and strategic thinking to support a multi-million-dollar paid search program.

Examples of What You'll Do

1. Manage the day-to-day functionality of data integrations between internal platforms and search tools like Google Ads, SA360, and Big Query.
2. Monitor daily operations to ensure all data pipelines and integrations are functioning correctly, identifying and resolving issues promptly when they arise.
3. Troubleshoot and fix broken systems or processes, ensuring minimal disruption to bidding operations.
4. Manage and document workflows to ensure consistency, transparency, and scalability.
5. Partner with Data Engineering and Data Science teams to build and refine processes and database queries that inform SEM bidding strategies.
6. Lead projects to enhance SEM performance through better utilization of data, automation, and technology.
7. Conduct root cause analyses for operational issues and recommend technical solutions.
8. Proactively explore emerging technologies, martech tools, and best practices to drive innovation in SEM.
9. Create technical documentation and workflows to ensure knowledge-sharing and consistency across teams.

What We Seek

1. Bachelor's degree in a technical or quantitative field (e.g., Computer Science, Engineering, Data Analytics, Marketing Technology).
2. 3-4+ years experience working in a data analytics position, preferably in a digital marketing environment.
3. Understanding of martech platforms and search advertising tools (e.g., Google Ads, SA360).
4. Familiarity with database structures and troubleshooting data pipelines.
5. Proven ability to diagnose and resolve technical issues under time constraints.
6. Ability to turn complex data into compelling storytelling and actionable recommendations.
7. Expertise in interrogating data using SQL and writing custom SQL queries, and understanding of database structures.
8. Experience collaborating with cross-functional teams, particularly data engineers and marketing professionals.
9. Excellent verbal and written communication skills to effectively present findings, explain complex concepts, and influence stakeholder decision-making.
10. Ability to manage multiple projects, prioritize tasks, and meet deadlines while maintaining a high level of accuracy and attention to detail.
11. Has a genuine passion for learning and self-improvement, continuously seeking out new opportunities to expand knowledge and skills.
12. Prior exposure to Paid Search, Bidding, and Marketing KPIs is a strong plus.

Perks of Working at Viator

• Competitive compensation packages, including base salary, annual bonus, and equity.
• “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to [e-mail] and let us know the nature of your request.

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